Product Analytics Lead, Agentic AI Employee Experience

Job Description
Shape the future of employee engagement and product innovation through insightful analysis of agentic AI solutions. Join our Employee Experience Product Team as a Product Analytics Lead, where your expertise will drive strategic insights, impactful solutions, and measurable business outcomes across the enterprise. This role emphasizes storytelling and translating AI product data into actionable insights, prioritizing collaboration and communication over technical AI development or implementation.
Collaborate with senior product managers, engineers, UX designers, and executive stakeholders to analyze and enhance AI-driven solutions that improve the employee experience. Your work will directly inform product roadmaps, lifecycle management, and the evolution of our AI platforms. You will champion best practices in analytics, agile delivery, and stakeholder engagement, fostering a culture of continuous improvement and innovation. Your ability to synthesize complex information and communicate compelling narratives will influence strategic direction and drive enterprise-wide impact.
Job Responsibilities

• Develop, deliver, and communicate comprehensive product success metrics that provide clear visibility into AI product performance, enabling leaders to track progress and make informed decisions that drive business value.
• Translate complex AI product data into actionable recommendations for senior stakeholders, shaping strategic direction and guiding organizational priorities through compelling presentations and insights.
• Analyze data from AI platforms to identify key trends and actionable opportunities, focusing on model performance metrics such as accuracy and precision.
• Evaluate ethical considerations, such as bias and transparency, to ensure AI products align with organizational standards and regulations.
• Apply modern tools and approaches to enhance AI analysis and business intelligence capabilities.
• Integrate AI product insights into development processes to optimize user experience and product performance.
• Ensure data integrity, reliability, and seamless integration across AI platforms.
• Establish and promote best practices in AI analytics, stakeholder management, program management, and agile delivery.
• Lead the identification and resolution of AI product friction points, flagging opportunities for improvement and innovation.
• Build strong relationships and operate as a trusted business partner across cross-functional teams.
• Champion storytelling with AI product data, translating insights into compelling narratives for diverse audiences.

Required Qualifications, Capabilities, and Skills

• Progressive experience in analytics, product management, or a related field, with a demonstrated record of delivering enterprise-level business impact.
• Expertise in defining, delivering, and communicating AI product success metrics and performance narratives to executive audiences.
• Experience with data visualization tools (Tableau, Power BI).
• Strong understanding of AI product development best practices, including iterative learning and user interaction analysis.
• Demonstrated expertise in agile methodologies and product lifecycle management tools.
• Exceptional communication, stakeholder management, and executive presentation skills.
• Ability to excel in a dynamic, fast-paced, and collaborative environment.

Preferred Qualifications, Capabilities, and Skills

• Bachelor's degree in Business Analytics, Marketing, or a related discipline; advanced degree strongly preferred.
• Experience with enterprise AI product platforms and workflows.
• Advanced degree (Master's) in a quantitative or technical field.
• Ability to design and implement robust metrics to evaluate the effectiveness and impact of AI-driven solutions.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.