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Wise

Product Compliance Lead - Remediation

Posted 4 Hours Ago
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Hybrid
London, Greater London, England
Senior level
Hybrid
London, Greater London, England
Senior level
Leads global regulatory remediation programs across Risk, Compliance, Product, Operations, and Engineering. Owns remediation governance, regulatory communications, evidence coordination, executive and board reporting, risk tracking, and cross-functional decision-making. Provides subject-matter challenge on financial crime controls, AML, sanctions, KYC/CDD, timelines, and output quality while developing scalable remediation frameworks and using data to assess compliance friction and operational risks.
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Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Wise is growing at scale, and our mission is money without borders, making it instant, convenient, transparent, and eventually free. As we expand globally and operate as a listed company, navigating regulatory complexity and ensuring robust compliance is critical to our continuous growth.

We are looking for a Remediation Lead to lead our high-stakes, cross-functional global remediation and compliance initiatives. Sits at the intersection of Risk & Compliance, Product, and Operations, you will act as the master orchestrator for complex, multi-dimensional compliance programmes. This role requires an individual with an authoritative background in financial crime, risk management, and first-line control assurance. You will have full ownership of board-level updates, global remediation tracking, and direct external communication with regulatory authorities. This role will also include setting up the long term plan and framework for remediation management globally. 

Team Mandate

The Remediation Team will:

  • Own programme management for all regulatory remediation workstreams globally

  • Establish the framework for escalation, reporting, and decision-making

  • Provide technical challenge on approach, timelines, and output quality

  • Facilitate decision-making across stakeholders - not just coordination

  • Deliver clear, regular reporting to senior stakeholders and governance forums

Your Mission:

  • Own Global Remediation Programmes: Lead the end-to-end design, governance, and structural execution of volatile, large-scale issues and global regulatory remediation programmes across multiple multiple teams.

  • Regulatory Liaison & External Communication: Serve as a key point of contact for external regulatory examinations and audits. You will manage requests, coordinate evidence collection, and directly front communications with regulators.

  • Subject Matter Expert challenge: This role is not just project coordination - you will provide technical challenges on approaches, timelines and output quality; Facilitate decision-making across stakeholders and help mediate between various stakeholders.

  • Executive & Board Governance: Build framework structures for executive reporting. Own the creation and delivery of high-stakes updates, risk registers, and operational progression metrics presented directly to the Board of Directors and Regional Committees.

  • Cross-Functional Alignment & Facilitation: Navigate Wise’s highly autonomous culture to break down silos, align conflicting product roadmaps, and secure engineering prioritisation for critical "friction deflection" and compliance-led process redesigns.

  • Data-Driven Stewardship: Establish the methodology to quantify the "cost of compliance friction" and evaluate process trends using rigorous qualitative and quantitative data storytelling to clearly inform senior management’s strategic trade-offs.

 

Qualifications

A Bit About You:

  • Extensive Experience: You have 8+ years of experience leading complex programme management, remediations or 1LOD risk & compliance within a hyper-growth Fintech, Tier-1 bank, or highly regulated financial institution.

  • Highly Organised: You have direct project or programme management experience and are extremely organised driving alignment and tracking of key deliverables across a suite of stakeholders.

  • Domain Expertise: Deep expert knowledge of FinCrime, AML, Sanctions, KYC/CDD, and Risk Mitigation platforms. You thoroughly understand how compliance controls translate into frontline operational workflows.

  • Regulatory Track Record: Proven experience directly interfacing with major regulatory bodies and successfully navigating complex statutory exams, consent orders, or multi-jurisdictional lookbacks.

  • Executive Presence: Exceptional communication and persuasion skills, with a demonstrated ability to confidently present to, challenge, and influence C-suite executives, Board members, and product leads without formal authority.

  • Systems Thinker & Problem Solver: You naturally question the status quo, loathe manual workarounds, and excel at translating highly abstract or ambiguous regulatory requirements into concrete, repeatable process blueprints built for 10x growth.

  • [Nice to have] Advanced Analytical Rigor: Highly data-driven and comfortable utilising complex financial/operational metrics or BI tools (e.g., Looker/Lightdash, SQL) to uncover the systematic root causes behind compliance or operational breaks.

This Role Will Give You the Opportunity To:

  • Lead the Development of a Global Remediations Approach: First role of this type within Wise - you will get the opportunity to leave your mark on how we manage remediations.

  • Drive Company-Wide Safety & Growth: Directly protect Wise’s global infrastructure and licenses while actively shaping how we expand responsibly into new markets.

  • Operate with High Agency: We believe people are most empowered when they can act autonomously. You will have the freedom to outline your program's vision, design global standard frameworks, and make high-stakes decision calls.

Additional Information

Salary - £125,000 to £179,000 annually (+RSU's)

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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