An Introduction to Primer
The 21st century has witnessed remarkable expansion within the payments ecosystem with the introduction of new payment services, growth in cross-border commerce, and the development of multi-payment processor payment strategies.
The bottom line is that payment is no longer just another step in the purchasing funnel but a strategic asset that can drive business growth and innovation.
Enter Primer - the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success.
Primer's enterprise-grade infrastructure, frameworks, and tooling allow merchants to unify their disparate payment solutions and services to build optimised payment flows tailored to their unique business needs with no code or additional complexity. We strive to make something complex incredibly simple and intuitive.
Our success so far has been reflected in the trust placed in us by category leaders such as Printify, NewLook, Voi, and Dabble, who are using Primer to transform their payments into a growth lever. Moreover, the world's top investors, including Accel, Balderton, Iconiq, and Tencent, have also invested in Primer's vision to rebuild payments and commerce from the ground up.
Join us in shaping the future of payments and commerce. Let's pave the way for a world where businesses can fully realise their payment potential.
What will you be doing?
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Conceptualising and designing end-to-end product designs from sketches to fully functional prototypes
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Validating your design decisions through qualitative and quantitative research methods to refine solutions and achieve the best results.
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Solving complex problems, thinking from 1st principles - collaborating to drive best possible outcome
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Always putting the user first - making our products simple, easy to use, accessible and pleasing to the eye
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Working closely with a cross-functional team of engineers, product managers, solutions engineers, CSMs and more.
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Crafting best-in-class visuals, working with Figma and modern design tools
What are we looking for?
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Experience owning and driving design solutions for a product
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Strong understanding of design best practices, with the ability to turn complex flows and interactions into simple solutions
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Contributing to our Design System, and contributing to the build of a collaborative and supportive culture within the growing Design team
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Sensitivity to user experience - with an intuition for the user and enthusiasm for testing those assumptions; you will champion user needs and share insights with your product team
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Strong communication skills, with the ability to collaborate with peers across product and engineering
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An ability to navigate and quickly adapt to fast-moving, innovative environments
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Creative and curious mindset, not afraid to challenge and bring new ideas to the table
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An eye for detail and organisation
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Enthusiasm to learn and grow at Primer alongside likeminded design professionals
This position can be based ANYWHERE in Europe, working remotely 100% of the time
Our Product & Engineering teams work fully remotely across Europe and operate within local timezones - if you are not based in Europe but would still like to apply please let us know in your application
Unfortunately we are unable to offer VISA sponsorships or relocation packages at this time
Our interview process-
30 minute call with a Talent Partner
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45 minute interview with the Hiring Manager
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Brainstorming design session with some prep work
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60 minute final stage culture interview
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What’s the culture like at Primer?
We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).
We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.
Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.
Our benefits:
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We are fully remote
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Competitive share options
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Uncapped holiday, with 25 days minimum to be taken
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Co-working space access
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Workations & company retreat
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The best equipment for your role
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£500 towards your home office setup
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Generous learning budget
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Medical insurance
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A broad set of additional perks and benefits (depending on location)
Don’t meet every single requirement?
At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs—see our diversity commitment statement for more details
Equity, diversity, inclusion and belonging policy
Primer adopts a zero-tolerance approach to discrimination.
We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
