Are you an experienced Product Manager?
Do you enjoy engaging with customers?
About our team
Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and supports a more personalized and localized healthcare experience. All for the benefit of every patient.
About the role
We are seeking a Product Manager to lead Osmosis’ B2C product strategy, taking the lead on driving engagement, retention, and subscription growth among medical and nursing education users. You will own the end-to-end in-product experience ensuring Osmosis becomes an essential part of students’ daily study routines. In a competitive landscape where students rely on multiple learning tools, you will strengthen Osmosis’ differentiated value while closing gaps that impact adoption. Leveraging customer insight, behavioural data, and experimentation, you will optimize activation, feature adoption, conversion, and renewal - translating product improvements directly into measurable commercial impact. This is a high-impact role for a strategic product leader who understands consumer subscription growth and can turn competitive insight into experiences that drive business results.
Responsibilities
- Build a strong understanding of customer needs through regular engagement, research, and data, and use these insights to inform priorities.
- Use data from multiple sources (customer, market, usage, and revenue) to make informed product decisions and trade‑offs.
- Own and deliver one or more product features, contributing to discovery, planning, development, and continuous improvement.
- Collaborate with cross‑functional teams to solve customer problems while meeting business goals.
- Support go‑to‑market activities by clearly communicating requirements, timelines, milestones, and outcomes to stakeholders.
- Present product progress and outcomes to internal and external stakeholders in clear, accessible ways.
- Monitor market and competitive trends to inform product improvements and future direction.
- Manage day‑to‑day product issues independently, escalating when appropriate.
Requirements
- Experience owning and delivering product features or products, from idea through release and iteration.
- Ability to use qualitative and quantitative data to inform decisions, evaluate hypotheses, and measure outcomes.
- Experience working with cross‑functional teams such as engineering, design, marketing, sales, or operations.
- Familiarity with modern product development practices (such as agile or iterative delivery approaches).
- Ability to communicate clearly and respectfully with diverse audiences, including customers and stakeholders.
- Experience contributing to or supporting product launches and customer enablement activities.
- Comfort working with common tools used in product work (for example, analytics, documentation, or prototyping tools), with flexibility to learn new ones.
- Experience with digital products; experience in education or learning‑related products is a plus but not required.
- Ownership of B2C products or features and marketing-led initiatives that increased user engagement, conversion, and commercial performance.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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