Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.
Role Summary
An exciting opportunity has arisen for a Product/Service Owner to join the Information Security team. The Product/Service Owner is responsible for oversight of operations and maintenance of security controls, ongoing service improvement and security validation.
Operating as a member of a squad of security experts the service owner maintains the backlog of work and agrees priorities with stakeholders and achievable targets with the squad.
This position requires deep technical expertise, strong analytical capability, and the ability to translate technical findings into clear, actionable insights for senior leadership and squad members.
Key Responsibilities
- Oversee the operation and maintenance of security controls and associated processes.
- Ensure security controls are effective through security verification and testing.
- Maintain the backlog of tasks and agree priorities for maintenance and improvement of cyber security.
- Operate as an integral member of a dedicated squad with responsibility for the development and operation of a wide range of security technologies.
- Maintain a dialogue with Cyber Security Operations Center and Information Systems teams to prevent security breaches and service impacting security incidents.
- Apply agile principles and methods to achieve valuable and demonstrable security improvement.
- Input to the development of future strategic requirements for cyber security technical controls and operations.
- Utilizing the knowledge and experience of the squad provide leadership in defining and implementing appropriate security technology, security processes and developing people.
- Ensuring the squad appropriately handle IS Service Management processes including incidents, problems and changes.
- Manage and resolve blocking problems encountered by the squad by direct personal intervention, successful management of stakeholders or other appropriate action.
- Aid in ensuring services supplied are cost effective and provide recognized value to Thales and its customers business requirements.
- Leverage third party support and maintenance providers to maximize the benefits of external support agreements.
- Generate reports to meet stakeholder requirements.
- Maintain understanding of current and emerging technologies.
Required Skills & Experience
Technical Expertise
- Experience in technical IS and security roles.
- Good knowledge and experience in a wide range of IS security infrastructure and services.
- Expert level knowledge and experience in a number of areas of IS security infrastructure and services.
- Data driven.
- Ability to assess security control design and operational effectiveness.
- Strong understanding of risk management, compliance, and regulatory expectations (CE+, ISO 27001, UK Defence Standards).
Soft Skills
- Experience of working within a large organization with complex requirements.
- Experience and knowledge of operating with agile teams and methods.
- Have an innovative and disruptive mind-set, constantly looking forward.
- Proven influencing and collaboration skills.
- Excellent communication and report‑writing skills.
- Ability to challenge constructively and influence senior stakeholders.
- Strong analytical thinking and problem‑solving capability.
- Comfortable working in fast‑paced, engineering‑driven environments.
- Good stakeholder management skills.
- Good presentation and communication skills.
- Incremental and persistent improvement mindset.
- Openness and transparency.
- Inspires independent and creative thinking.
- Commitment to solve problems and deliver.
- Motivates and supports colleagues.
- High level Leadership skills in accordance with the Thales Leadership Model.
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At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.
We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.
If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.
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