About us
i6 provides the world’s most advanced end-to-end Aviation fuel management technology - enabling operational efficiency, transparency, and sustainability for airlines, fuel service providers, and suppliers.
Our cloud-based solutions digitise the entire aviation fuel lifecycle through real-time fuel inventory and into-plane management platforms, patented electronic refuelling technology, and advanced fuel analytics and insights.
With the adoption of our technology, our customers have been able to reduce thousands of tonnes of CO2 and benefited from millions in cost savings.
Your new role
In your new role as a Product UX Designer at i6 you will play a key role in shaping the end-to-end user experience of our aviation fuel management solutions.
This role is strongly focused on UX design, research, and behavioural insight, combining qualitative research, data analysis, and design thinking to create intuitive, efficient products that meet the evolving needs of our aviation customers.
You will be responsible for ensuring that every product interaction is clear, efficient, and valuable for the user. In addition you will lead UX discovery and research activities, translate insights into user journeys and interaction models, and work closely with Product and Engineering to ensure solutions are grounded in real user behaviour, validated through research, and measured through analytics.
What you will do
UX Research & Discovery:
- Plan and lead UX research activities including user interviews, workflow analysis, usability testing, and feedback sessions.
- Synthesise qualitative and quantitative insights to identify user needs, pain points, and opportunities.
- Validate assumptions early through research and testing to reduce delivery risk.
Data-Informed UX Design:
- Analyse user behaviour using product analytics tools (e.g. Amplitude) to understand usage patterns, friction points, and drop-offs.
- Use data and insight to inform design decisions, prioritisation, and iteration.
- Define and track UX success metrics in collaboration with Product and Engineering.
Experience Design:
- Define and maintain user journeys, experience maps, and interaction models that guide product strategy and backlog priorities.
- Create low- and mid-fidelity wireframes and prototypes to explore and validate solutions before UI execution.
- Ensure experiences are optimised for clarity, efficiency, and real-world operational use.
Continuous Improvement:
- Continuously evaluate live product experiences using research, analytics, and user feedback.
- Identify and recommend improvements based on evidence rather than opinion.
- Stay current on UX research methods, analytics practices, and experience design trends.
Cross-functional Collaboration:
- Partner with Product, Engineering, and QA teams to ensure cohesive and user-centred delivery.
- Communicate design rationale clearly, facilitating alignment between technical feasibility and customer value.
Delivery:
- Take accountability for delivering design outputs that maximise customer satisfaction and product usability.
- Constructively challenge priorities or solutions that compromise user experience or design integrity
- Ensure design artefacts are version-controlled, documented, and ready for development handoff.
Who you are
- 2 years’ experience in a UX-focused Product Designer or UX Designer role within a software or SaaS environment.
- Bachelor’s degree in UX Design, Human–Computer Interaction, Interaction Design, or a related field (or equivalent professional experience).
- Strong portfolio demonstrating UX thinking, including research, journey mapping, problem definition, and validated design outcomes.
- Proven experience conducting UX research and usability testing.
- Experience using product analytics tools (Amplitude preferred) to inform and validate UX decisions.
- Ability to interpret behavioural data and translate insights into design improvements.
- Proficiency with design and prototyping tools such as Figma.
- Experience working in Agile teams with Product and Engineering.
- Strong communication skills, with the ability to explain UX rationale and trade-offs clearly.
A bit more about us
- We’ve recently raised our Series B funding.
- We are a remote first company with offices in Farnborough and Manchester. A number of our team are fully remote and some teams are primarily remote, typically meeting in the office once a month.
- We aim for all of the company to come together for a day once a quarter.
- Our benefits include: 25 days annual leave + your birthday day off, private healthcare and 5% pension contribution.
