About Us:
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
The Opportunity
We’re seeking a Provider Growth Associate (PGA) who’s passionate about improving access to mental healthcare and empowering providers to thrive in private practice.
In this role, you’ll serve as the first point of contact for prospective providers — guiding them through the initial onboarding process, helping them understand how Grow can support their goals, and ensuring they have an excellent experience from their first conversation to onboarding onto Grow’s platform.
This is a great opportunity for someone who thrives in a provider-facing sales role, enjoys connecting with people, and is motivated by clear goals and measurable impact. You’ll be part of a high-performing team that’s scaling Grow Therapy’s community of mental health providers across the country.
What You'll Be Doing:
- Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices.
- Deeply understand Grow’s mission, value proposition, and platform to tailor your approach to each provider’s needs.
- Partner with 30+ new providers each week, customizing your outreach based on their license type, stage in practice, and location.
- Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey.
- Cultivate meaningful relationships with providers, earning their trust and enthusiasm for joining the Grow community.
- Consistently meet and exceed weekly, monthly, and quarterly KPIs and personal growth goals.
You’ll Be a Good Fit If:
- You’re deeply passionate about mental health and excited to help providers expand access to care.
- You’re organized, detail-oriented, and thrive when managing multiple conversations at once.
- You have a proven ability to manage and convert a high volume of inbound leads in a fast-paced environment.
- You adapt well to change and enjoy learning new systems, processes, and tools.
- You’re collaborative, coachable, and excited to grow in a fast-paced startup environment.
- Bonus: You have prior experience in a customer-facing or sales role, particularly in healthcare or SaaS.
Employment Type: Full Time, Non-Exempt
Base Compensation: The base compensation range for this position is
- Hybrid Commitment: $58,000 - $65,000 + $17,800 variable compensation
- Fully Remote Commitment: $55,000 + $17,800 variable compensation
This role can be hybrid (onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or fully remote. Both arrangements include travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.
Full Time Employee Benefits:
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Use of AI Tools: By submitting your application, you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically, we use a third-party AI tool, Gem, to assist in the initial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly, no hiring decisions are made by the AI tool. All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gem’s approach to compliance with California FEHA regulations on automated decision systems and New York Local Law 144 can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work, or would like more information about how your application will be processed, please contact us at [email protected]. If you require an accommodation due to a disability, or have concerns about the use of AI in the hiring process, please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.
