Drive product quality across global launches by analyzing customer and engineering data, implementing corrective actions, partnering with cross-functional teams, and ensuring issues are addressed in future product cycles.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Quality Engineer defines, develops and implements the departments technical and scheduling objectives for all Ninja products globally from retail launch to end of life. You will relentlessly and successfully drive continuous high product quality and seek to deliver excellent customer experiences across our global business for SharkNinja.
You will work in in close partnership with our Global Engineering, Quality, Marketing, and Customer Excellence teams to ensure flawless execution. As the Quality Engineer, you will continuously deliver flawless product launches from, production, to retail launch, to remanufacturing and end-of-life. SharkNinja moves at a very fast pace, so your ability to lead and inspire Engineering and Customer Excellence teams to deliver 5-star consumer experiences is critical. Your passion will show in both the product reliability and in the consumer experience.
You have the mindset that anything is possible and possess the willingness to do whatever it takes to win.
This is a hybrid based role in our Battersea, London office, 3 days a week.
What You'll do;
What You'll Bring;
#LI-HYBRID
#LI-PP1
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
The Quality Engineer defines, develops and implements the departments technical and scheduling objectives for all Ninja products globally from retail launch to end of life. You will relentlessly and successfully drive continuous high product quality and seek to deliver excellent customer experiences across our global business for SharkNinja.
You will work in in close partnership with our Global Engineering, Quality, Marketing, and Customer Excellence teams to ensure flawless execution. As the Quality Engineer, you will continuously deliver flawless product launches from, production, to retail launch, to remanufacturing and end-of-life. SharkNinja moves at a very fast pace, so your ability to lead and inspire Engineering and Customer Excellence teams to deliver 5-star consumer experiences is critical. Your passion will show in both the product reliability and in the consumer experience.
You have the mindset that anything is possible and possess the willingness to do whatever it takes to win.
This is a hybrid based role in our Battersea, London office, 3 days a week.
What You'll do;
- Consistently deliver 5-star products and an overall high-quality consumer experience by executing all new product releases (in an increasingly diverse and complex Global roadmap) across the globe.
- Partner with cross functional peers as well as China engineering team to drive efficiencies in process and push for accountability.
- Critically analyse global customer feedback and engineering findings from multiple data streams and drive product improvements back into the market
- Consistently work with the New Product Development teams to ensure key findings are addressed in the next cycle of product development.
- Work hand in hand with the Customer Excellence (Call Center) teams to translate mechanical findings into consumer-facing solutions.
- Clearly deliver product solutions and challenges to a multi-disciplinary team at the executive level and translate these into highly impactful projects.
- Challenge assumptions and think innovatively to solve complex problems
- Hold cross-functional engagement sessions and encourage "new" thinking and ways to iteratively improve
What You'll Bring;
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field
- 1+ years of relevant experience with global market presence in product development and/or Quality
- Ability to work in a fast paced, deadline driven, high impact environment
- In depth knowledge of the product life-cycle
- Proficient in Data Analysis using MS Excel, Minitab or related software
- Strong verbal, presentation and written communication
#LI-HYBRID
#LI-PP1
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
- For candidates based in all regions, please refer to this Candidate Privacy Notice.
- For candidates based in China, please refer to this Candidate Privacy Notice.
- For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Top Skills
Minitab
Excel
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