Office Records Assistant
Salary: £26,000 per annum plus company benefits
Location: Edinburgh, EH3 8EJ
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday – Friday, 9am until 5:30pm with 1 hours unpaid lunch break
Work model: Fully onsite
Williams Lea seeks a Office Records Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Office Records Assistant will be responsible for managing the flow of records and information across departments, ensuring timely processing, tracking, and archiving. You will ensure that all records are accurate, up-to-date, and easily accessible while maintaining confidentiality and compliance with regulatory standards.
Key responsibilities
- Coordinate the flow of records across different departments to ensure timely processing and delivery.
- Develop, implement, and monitor workflow procedures to optimise efficiency.
- Maintain accurate and secure records, ensuring they are stored and archived correctly.
- Collaborate with team leaders to identify workflow bottlenecks and suggest improvements.
- Ensure compliance with all relevant regulations and company policies regarding records retention and data security.
- Manage the lifecycle of records from creation to disposal, following retention schedules.
- Train staff on records management and workflow processes.
- Utilise records management software and tools to maintain data integrity.
- Prepare reports on records management activities and present findings to senior management.
Personal attributes
- Minimum of 2 years of experience in records management, workflow coordination, or a similar role.
- Excellent organisational skills, attention to detail, and the ability to multitask in a fast-paced environment. Strong communication skills and ability to work collaboratively across departments.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Excellent understanding of data security and compliance requirements.
- Strong analytical skills and ability to improve processes.
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday, plus bank holidays(pro-rata for part time roles)
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).
What We Do
Williams Lea is the global provider of tech-enabled skilled business-critical support services to financial, legal and professional services firms, connecting people, processes and technology to streamline key business and administrative functions and helping companies adapt to a more virtual and digital workplace.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide. Williams Lea is backed by Advent International, one of the largest and most experienced global private equity investors.
