Regional Head of Enterprise Services - Europe - Director / Managing Director

About this role

Functional Title: Regional Head of Enterprise Services - Europe
Reports To: Global Head of Enterprise Services

Job Summary: The Regional Head of Enterprise Services for Europe will provide regional oversight and leadership for all functional staff operating within the European region. This role is critical in ensuring the effective coordination and management of BlackRock's Workplace Strategy, Workplace Operations, Enterprise Resilience and Safety and Corporate Security and Executive Operations function. The successful candidate will serve as the senior resource in the region, acting as the central coordination and escalation point in region.
 

Key Responsibilities:

• Provide strategic leadership and oversight for all Enterprise Services functions within the EMEA region.
• Works closely with regional leadership, Technology & Operations and Enterprise Solutions leadership to ensure activities are well coordinated.
• Coordinate the activities of functional staff, ensuring alignment with global strategies and objectives.
• Serve as the primary point of contact / escalation for regional issues with senior leadership, providing timely and effective resolution.
• Collaborate with global and regional leaders to drive continuous improvement and innovation in Enterprise Services.
• Serve as the senior Enterprise Services representative in times of crisis, and when ES is supporting the firm’s response to various crisis related issues.
• Ensure the effective delivery of the Enterprise Services portfolio including:
• Delivering a safe, secure and resilient operation for staff in the region,
• Driving business continuity planning and execution, ensuring the resilience of operations in the face of disruptions and supporting incident response and crisis management.
• Implementation of real estate strategies, including space planning, site acquisition, design, construction, and ongoing management of office portfolios.
• Managing facilities operations, ensuring an excellent workplace experience and the safety and operation of offices and data centers.
• Ensuring health and safety programs comply with regional regulations and best practices.
• Managing travel services, ensuring efficient and effective travel arrangements for staff.
• Serve as a local people leader, responsible for supporting employees in their professional development and serving as the local lead during cyclical HR related activities (e.g. performance reviews, compensation, training, etc).
   

Qualifications:

• Proven experience in a senior leadership role within a similar function, preferably within a global organization.
• Strong understanding of corporate security, real estate, facilities management, business continuity, health and safety, and related functions.
• Excellent leadership and management skills, with the ability to coordinate and motivate a diverse team.
• Strong problem-solving and decision-making abilities, with a focus on delivering effective and timely solutions.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
• Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and deadlines.
• Knowledge of regional regulations and best practices related to the functions within Enterprise Services.
• Willingness to travel within the region as required.

Preferred Qualifications:

• Experience working within the EMEA region.
• Professional certifications related to corporate security, real estate, facilities management, or business continuity.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.