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Evri

Regional Operations Manager

Posted Yesterday
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In-Office
Airdrie, Lanarkshire, Scotland
Entry level
In-Office
Airdrie, Lanarkshire, Scotland
Entry level
Leads operational performance across Evri’s regional Out of Home parcel network. Responsibilities include supplier and contractor management, service-level governance, recruiting and onboarding suppliers, cost negotiation, network planning, capacity management, route optimization, inbound sortation oversight, risk resolution, stakeholder engagement, and data-led continuous improvement. The role is field-based across Glasgow, Edinburgh, and Dundee and requires regular regional travel.
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Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Regional Operations Manager North 

Salary £45000-£50500 + Car Allowance, Bonus and Benefits 

Field-Based | Hybrid Working 

At Evri, we're transforming the way parcels move through our network and creating innovative solutions that make life easier for our customers and partners. As we continue to grow our Out of Home (OOH) network, we're looking for a highly motivated Regional Operations Manager to lead operational performance, supplier engagement, and network optimisation across a designated region covering Glasgow, Edinburgh and Dundee

This is a strategic and hands-on role, ideal for someone who enjoys building strong supplier partnerships, driving operational excellence, and delivering continuous improvement across a fast-paced logistics environment.

About the Role

As Regional Operations Manager, you will take ownership of the operational performance of Evri's Out of Home network across your region. You'll be responsible for ensuring suppliers consistently deliver against service, quality, and cost objectives while maintaining operational compliance and supporting future network growth. 

Working closely with Area Partnership Teams, Final Mile Operations, and key stakeholders, you will provide regional leadership, supplier governance, and operational oversight to ensure a resilient, efficient, and customer-focused network. 

What You'll Be Doing 

Overseeing the day-to-day operational performance of Out of Home locations across your region, ensuring service standards are consistently achieved. 

  • Managing supplier performance against contractual, operational, and service level agreements. 
  • Building strong relationships with Area Partnership Teams to maintain a resilient supplier network capable of supporting operational demand. 
  • Identifying and resolving operational risks and service delivery challenges to ensure continuity of service. 
  • Recruiting, onboarding, and training new route and sortation suppliers to support current and future growth plans. 
  • Negotiating with suppliers to achieve optimal cost-per-unit performance in line with regional budgets. 
  • Supporting commercial growth strategies through effective network planning and capacity management. 
  • Identifying opportunities to optimise high-volume routes and locations using the most cost-effective delivery and collection solutions. 
  • Ensuring inbound sortation activities are delivered accurately, efficiently, and in line with agreed service level requirements. 
  • Driving operational improvements through data-led decision making and performance analysis. 
  •  

What We're Looking For 

  • Proven experience managing operational performance within logistics, distribution, transport, parcel delivery, or a related field environment. 
  • Strong supplier, contractor, or partner management experience. 
  • Commercially minded with experience negotiating costs and driving efficiency improvements. 
  • Experience leading operational change and continuous improvement initiatives. 
  • Excellent stakeholder management skills with the ability to influence across multiple teams. 
  • Data-driven decision-making capability with strong analytical skills. 
  • Full UK driving licence and willingness to travel regularly across a regional network. 
  •  

Ready to help shape the future of Evri's growing network? Apply today!

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed.As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone.We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates.At Evri Group, we're building an environment where everyone can be themselves and thrive.

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