All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.
About the Team:
The Pre-Sales Engineering team is rapidly expanding to support our sales functions and equip our salespeople with the technical resources they need to help drive revenue growth. The Pre-Sales Engineering team is responsible for providing technical expertise and consulting to organizations during their evaluation and to help show the value of JumpCloud solutions.
This role will be supporting customers located in EMEA and will need to support EMEA working hours.
What you'll be doing:
- Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
- Providing tailored product demonstrations
- Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
- Support direct and partner sales teams with product related questions and skill development
- Building relationships with partners through technical enablement and co-selling
- Assist prospects with setup and configuration of time based trials.
- Provide technical Q&A to prospects as they progress through trial
- Assess prospect readiness to enter a formal sales cycle
- Understand implementation best practices to advise on the quickest customer time to value
- Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
- Provide evaluation framework for prospects to follow in their POC
We're looking for:
- Excellent written and verbal communications skills
- Ability to make the complex simple
- Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
- Comfortable with public speaking
- Desire and ability to learn new complex concepts
- Drive to help move prospects through sales process
Required Qualifications:
- 3-5 years experience in technical sales role or equivalent
- Strong technical acumen; must be able to understand complex IT challenges and align them to JumpCloud solutions
- Strong presentation skills, ability to conduct product demonstrations
- Must be able to work hours that coincide with EMEA customers.
Preferred Qualifications:
- Basic knowledge of IT, Cloud, SaaS technologies
- Basic understanding of network architecture
- Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
- Familiarity with MDM, RMM, or similar endpoint solutions
- Familiarity with MFA technologies such as TOTP, WebAuthn
- Experience configuring and deploying identity and/or directory solutions
- Experience with scripting languages, PowerShell preferred.
- Experience with both direct and channel/partner sales cycles
- Experience with MEDDIC Sales Methodology
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Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line "Scam Notice"
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