Sales Engineer (Post Sales)

As a Sales Engineer (Post-Sales), your primary responsibility is to focus on aiding our internal teams in retaining and growing existing accounts through custom integrations. This will be accomplished through your expert product and integration knowledge alongside building strong partnerships with our account management, implementation, partners & product team.

The Sales Engineer will be a strategic resource supporting the go-to-market in retaining and expanding existing enterprise accounts. The Sales Engineers' integration expertise will support technical discussions with clients technical stakeholders as well as scoping out opportunities for clients to further leverage TravelPerk’s integration capabilities. The Sales Engineer will be a strategic ally for the product organisation becoming a bridge between the Go-to-market and product organisations streamlining and standardising the communication between the functions. The relationship between the Sales Engineer and core product squads will help support the product organisation when prioritising product roadmap as well as influencing new integrations for the roadmap. 

Responsibilities: 

• Become a subject matter expert around TravelPerk product along with our API ecosystem and developer hub at a precise solution level.
• Align closely with the Enterprise Account Management team to understand the technical requests that come from clients and identify opportunities where our integrations could be further utilised. 
• Drive the adoption of custom integrations amongst existing enterprise client base. Support the client with building out a proof of concept and validating what is possible. 
• Confidently deliver presentations and navigate developer documentation to a variety of stakeholders (technical and non-technical). 
• Lead training to up-skill the go-to-market team on integrations. 
• Contribute to client rebid process by supporting RFPs and subsequent product demonstrations. 
• Collaborate with the Product Organisation to raise technical issues encountered by clients & feature requests that would support client integration objectives. 
• Standardise and streamline the communication between the Go-to-market and product organisation providing a bridge between the two functions. 
• Business performance reporting around the adoption of integrations and leading business metrics associated to them. 
• Collaborate with marketing to build out case studies of clients that have built custom integrations as well as additional resources that could support the go-to-market team.

Skills:

• Experience in a sales engineering, solutions engineering or technical consultant position
• Strong experience with SaaS, web-based and enterprise application architectures
• Experience with solution selling a SaaS product, preferably dealing with ERPs and HR software. 
• Knowledge of web service technologies (REST / JSON) and API usage integrations
• Experience with Application Programming Interfaces (APIs) 
• Extensive experience with Postman. Experience using reporting tools such as Looker are preferable. 
• Relationship management: can build and sustain solid partnerships based on mutual support 
• Can translate complexity into action plans and translate the customers’ needs into business and architectural solutions across a variety of stakeholders (internal & external). 
• Self-starter: proactive, take initiative and ownership and always look for improvement
• Organisation and time management skills: structure, rigor, attention to details
• Drive for results: appetite for business impact/execution, strong eye on maximising opportunity and achieving critical objectives

What do we offer?:

• 💰 A competitive compensation package, including equity in TravelPerk;
• 🌴 Generous vacation days so you can rest and recharge;
• 💊 Health perks such as private healthcare or gym allowance, depending on your location;
• 🥳 Unforgettable TravelPerk events;
• 💙 A mental health support tool for your wellbeing;
• 💡Family services that include adoption benefits and equal paid parental leave; 
• 📒 Exponential growth & personal development opportunities.
• 🫶 VolunteerPerk - 16 paid hours per year to volunteer for a cause of your choice.
• 🌎 "Work from anywhere" in the world allowance of 20 working days per year.

How we work:

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, and creativity and ultimately make us a great place to work.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.

TravelPerk is a global company with a diverse customer base, and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.