At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision- we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
- Think without limits - Think fast, think fearlessly, and take the team with you
- Own it and back yourself - Own the basics, own your role and own the results
- Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Job DescriptionWe’re looking for a skilled Scrum Master to join our team and help us build high-performing, self-organising agile teams.
The Scrum Master is part of the squad team and is responsible for the quality and optimisation of software development and technical delivery. You’ll be ensuring that the planned releases are appropriately tested and delivered to the release timeline while meeting quality expectations and protecting the integrity of the live environments.
As a Scrum Master, you will:
You’ll have a passion for energising and inspiring people to work collaboratively and as an excellent team to deliver valuable solutions.
You and your squad(s) will foster continuous improvement through a proactive and can-do mindset. You'll facilitate Agile ceremonies, remove blockers and work closely with Product Owners and development teams to ensure smooth delivery of value, aligned with Scrum principles and best practices.
- Serve as Scrum Master for one or more squads, coaching them on Agile/Scrum practices.
- Facilitate Scrum ceremonies: Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives.
- Support the Product Owner in backlog refinement, ensuring clarity and prioritization of work.
- Actively work to identify and remove impediments that hinder squad progress.
- Track and communicate squad progress using Agile metrics.
- Foster a culture of continuous improvement and cross-functional collaboration.
- Act as a servant leader to the squad, shielding them from distractions and promoting team health.
- Help the squad and stakeholders understand Agile values and empirical product development.
- Promote transparency, an inspect & adapt mindset, and accountability across the squad.
- Contribute to cross-squad collaboration.
- Contribute to Fraser's agile community of practice. Share knowledge and best practices across the organisation to increase understanding and adoption of an agile mindset.
What are we looking for?
Essential:
- 2+ years of experience as a Scrum Master.
- Strong understanding of Agile frameworks, especially Scrum.
- Scrum Master certification (CSM, PSM I or higher) preferred.
- Excellent facilitation, coaching, and conflict-resolution skills.
- Clear and concise communication and interpersonal skills.
- Experience working in cross-functional, collaborative team environments.
- Strong understanding of how to measure the performance of the squad.
- Knowledge of software development processes.
- Tools: Knowledge of tools such as Jira, ADO, Trello, MS Project, Miro and Mural.
Desirable:
- Knowledge of other Agile frameworks (Kanban, SAFe, XP) is a plus.
- Experience in software development or a technical background.
- Familiarity with DevOps or CI/CD practices.
- Familiarity with automation techniques.
- Familiarity with progressive testing practices (i.e. TDD, test automation).
- Familiarity working on on-prem & cloud-based architectures.
- Previous experience working with mobile, web or service-based teams
- Knowledge of scaled Agile frameworks (SAFe, LeSS, Nexus).
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
