Job Summary:
JOB DESCRIPTION – Senior Backend EngineerLocation: Remote, United Kingdom
Division: Ticketmaster Tech
Contract Terms: Permanent, Full-Time
Working Hours: 11:00am – 7:00pm (Monday to Friday)
Our mission in the Ticketmaster Tech division is to build products and services that connect fans to the events they love. We design, develop and support high-availability systems that handle tens of millions of transactions daily. You’ll be joining a passionate, collaborative team building the platforms that power live experiences at scale.
We are looking for an experienced and enthusiastic Senior Backend Engineer to join the team that powers Ticketmaster’s fan shopping experience. This role focuses on building and enhancing the systems and services that underpin our web and mobile platforms – including event discovery, pricing, availability, and transaction processing.
You’ll be instrumental in designing and implementing backend microservices using Java and Spring, working with Kafka streams and AWS serverless technologies. You’ll collaborate with multiple internal teams and help shape architectural decisions that ensure performance, scalability, and resilience. It’s an exciting time to join as we continue to evolve our technology to deliver world-class experiences for millions of fans.
Develop, deploy and maintain highly available Java-based microservices that support our marketplace.
Design scalable systems using cloud-native architecture (AWS Lambda, Step Functions, AppSync, API Gateway).
Implement real-time, event-driven services using Kafka and Kafka Streams.
Write clean, efficient code and perform code reviews to maintain high standards of quality.
Collaborate with frontend teams to support integration with React-based applications.
Contribute to system design, architecture discussions, and technical decision-making.
Monitor and optimise service performance using observability tools (Open Telemetry, logging, and metrics).
Support Kubernetes-based deployments and infrastructure using EKS.
Provide mentorship to junior engineers and lead by example.
Work closely with cross-functional teams including Product, UX, QA, and other Engineering groups.
Participate in Agile ceremonies, sprint planning, and retrospectives.
Strong experience in Java (preferably using Spring Boot and Maven).
Hands-on experience with event-driven architectures and stream processing using Kafka.
Experience deploying applications on AWS and using services like Lambda, Step Functions, AppSync, and API Gateway.
Familiarity with containerisation and orchestration (Docker, Kubernetes).
Solid JavaScript and Node.js knowledge, ideally with exposure to React or Next.js for SDK integrations.
Strong understanding of system design, data structures, and scalable architecture.
Experience working in Agile development environments.
Previous experience in high-traffic or real-time systems is highly desirable.
Bachelor's degree in Computer Science or equivalent practical experience.
Collaborates effectively across teams and disciplines (Teamwork).
Demonstrates ownership and reliability in delivering work (Reliability).
Communicates clearly and transparently with technical and non-technical stakeholders (Integrity).
Shows a continuous improvement mindset and is open to learning and feedback (Belonging).
Thrives in a fast-paced environment with a passion for solving complex challenges.
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. #LI-JCK #LI-Remote
