Senior Digital Design Manager

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

Role Title: Senior Digital Design Manager

Department & Team: Marketing, Digital Experience & Channels

Management Level: Manager/Expert

Role reports to: Head of Digital Experience & Channels

M&G is committed to enhancing our digital channels to engage with our customers and advisers and we are growing our design practice by looking to bring onboard a creative senior digital design manager.

We’re looking for a visionary leader who has a passion for design, a proven track record and who can leave and inspire their team to create innovative and visually stunning digital experiences.

If you can think strategically, drive design direction and bring user-centric interfaces to life, aligned to our brand identity together with leading a team and developing a universal design system, then this could be the role for you.

As this is a senior position, you will lead on creative projects, mentor and develop talent along with being the champion of user experience, working across the wider digital team, and collaborating with marketing channel teams as well as wider stakeholders across M&G.

Responsibilities

• Lead the design team in developing innovative solutions to meet the goals of our audiences, developing creative solutions to solve problems across our digital channels.
• Generate design concepts together with creative problem solving utilising user centric design methods to design user interfaces that are easy to use and visually appealing.
• Own the digital design system, the library and go to place for all elements of digital design, ensuring it benefits others who will utilise the standards that your team define.
• Develop solutions that utilise alternative engagement methods including the use of generative or agentic AI to build new methods in design thinking.
• Work across the digital ecosystem, supporting all digital channels across web, social, digital media, email, data visualisation to ensure consistency in design language across core audiences.
• Collaborate in conjunction with the Head of Content, to implement content activation and dissemination guidelines to optimise key audience messaging.
• Collaborate with Senior Digital Experience Manager, and Senior Digital Channels Manager to ensure design at the forefront of user engagement.
• Actively manage the design backlog, working with front-end developers and testers on feature design and development, ensuring interaction design guidelines are following stringently.
• Collaborate across marketing business channels to ensure digital design standards are incorporated into go to and take to market briefs, ensuring agencies follow digital standards.
   

Key Knowledge, Skills & Experience:

• You possess exceptional written and verbal communication skills, the ability to write with a clear, concise and engaging purpose.
• You know how to develop and implement effective content strategies across a range of social channels.
• You’re a creative thinker, someone who can generate innovative ideas and convey them to get everyone to buy-in to your vision.
• You’re able to visually storyboard concepts, aligned to content execution and can brief your ideas to generate artwork, video or infographics to maximise content narrative.
• You understand data triggers, and can work with analysts to develop impactful dashboards to highlight and convey impact, engagement and conversion.
• You’ve solid problem-solving skills that you use to identify and address challenges.
• You’re effective at time management, and can balance multiple tasks and deadlines.
• You’re autonomous in managing your workload and taking decisions whilst ensuring you engage across teams with your communication.
• You have a wider appreciation of the connected digital ecosystem, from SEO to Websites, and you can work across teams to align content messaging.

Recruiter: Phoebe Ewers

Work Level: Manager Expert

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions.  Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]