Senior IT Infrastructure Project Manager – Global Voice Systems Migration

Swiss Delivery Excellence: Transforming Life Science Consulting Worldwide.

Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health.

With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.

Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake.

Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.

We’re seeking a Senior IT Infrastructure Project Manager to lead the standardization and modernization of global voice infrastructure, including the retirement of legacy systems and migration to modern platforms like MS Teams Voice. The project scope includes Cisco CUCM, Skype for Business, Audiocodes, Luware, and Attendant Pro.

Key Responsibilities:

• Lead the migration of legacy voice systems (CUCM, Skype, Teams Voice)

• Define and implement global IT voice standards, collaborating with vendors and internal teams

• Ensure secure, high-availability infrastructure with disaster recovery and access control

• Coordinate business requirement alignment, testing, and deployment

• Manage project timelines, budget, compliance, documentation, and stakeholder communication

• Run technology scouting, PoCs, and support solution design decisions

Required Skills:

• 10+ years of IT infrastructure PM experience, with focus on voice and network systems

• Strong technical background in MS Teams Voice, Skype, Cisco Call Manager, Audiocode, Luware

• Experience in pharma or regulated environments, including GxP/FDA compliance

• Certified PMP or Prince2, strong communication and problem-solving skills

• Fluent in English

At Fusion, we aspire to be one of the world's leading life sciences consulting firms, setting industry benchmarks with innovative and pioneering solutions.

At Fusion, we unite entrepreneurial minds from around the globe to develop and implement game-changing solutions that build lasting relationships with our clients.

Hiring Philosophy: We value employees who push boundaries through innovation, navigating diverse client needs in ever-evolving environments, with a commitment to continuous learning both for themselves and their colleagues.

Growth & Development: Go beyond, grow beyond, and maximize impact. Each employee shapes their own journey, and our mission is to ignite the spark of greatness while pushing the boundaries of what you are capable of. We cultivate an environment where every individual can thrive and flourish through meaningful connections, extended learning, motivation, and support to experiment with new and innovative approaches, including taking risks.

Feedback Culture: We emphasize and promote continuous, real-time feedback across all levels. We see feedback as providing individuals with the information and tools they need to develop their strengths and overcome challenges. Feedback is a gift, and inspiring individuals is our competitive advantage!

Shape you own journey - How far will you take yourself?