Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Toast is seeking a Sr. Manager of International Pricing Strategy to join our Pricing team. The Toast Pricing team is responsible for pricing, packaging, discount policies, and promotions across Toast’s suite of product offerings. This role will focus specifically on defining, building, and evolving our pricing strategy across Software, Hardware, and Payment Processing for our international growth markets as Toast expands outside of the United States. Reporting into the US-based Director of Pricing while working hand in hand with the London based Director of International Product Marketing, you will conduct analysis and research to make pricing strategy recommendations, design pricing experiments, and work cross-functionally to implement pricing changes. This is a high-impact role with a lot of growth potential.
As this role will be exclusively focused on International pricing strategy, we are seeking candidates based in London or Dublin, our primary hubs for International go-to-market teams.
About this roll* (Responsibilities)
- Conduct foundational primary and secondary research into competitive pricing and customer willingness to pay for our current and future international markets
- Analyze historical deal pricing from Toast’s existing international markets to inform strategic improvements to our pricing, packaging, and promotional strategy
- Design and implement the next evolution of Toast’s pricing strategy for international markets, inclusive of owning end to end pricing for new market entries across our SMB, Mid-Market/Enterprise, and e-Commerce segments and sales channels.
- Collaborate with Toast’s International team members from Product Marketing, Finance, Marketing, Sales, and Systems Operations to define, test, and implement pricing strategies on a global stage
- Rolling up your sleeves and getting things done, learning new skills as needed, and flexing and pivoting as needed given the early stage nature of Toast’s international bets
Do you have the right ingredients*? (Requirements)
- Cross-Functional Project Management: Pricing is a highly cross-functional role. You’re experienced and comfortable driving projects that engage Toasters across pricing, marketing, product management, finance, sales, and systems operations. Collaboration is your default setting.
- Highly Analytical: You excel at analytics in both a technical and qualitative way. You are comfortable building reporting in analytics and visualization tools such as Looker, Sigma, HEX, gSheets, etc. You comfortably distill complexity to answer questions clearly.
- Strong Communicator: You have strong written and verbal communication skills. You can build succinct, clear, and persuasive data-backed recommendations for what Toast should do next with confidence.
- Global Mindset: You’re excited by the opportunity, and willing to put in the work, to dig deeply into the nuances and needs of each of Toast’s individual global markets.
- Comfort with Ambiguity: You thrive in undefined environments where there is no playbook. You are comfortable building as you go, leading from the front, and taking an iterative approach to break down blockers. You find creative solutions with limited resources, navigate complexity with ease, and adapt quickly to new challenges.
Special Sauce* (“Nice to Haves” that you’ll otherwise learn quickly on the job)
- Experience with pricing and/or managing testing roadmaps, including pricing, packaging, and launch of new products
- Experience with quantitative and qualitative research methodologies (e.g., Van Westendorp, Conjoint analysis, etc.)
- Experience with SQL
- Experience working with Salesforce CPQ
- Experience working with B2B sales teams
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-Hybrid
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
