Senior Manager, Marketing Operations

How you’ll make an impact  

As Snr Manager, Marketing Operations, you will design, build and continually improve the infrastructure that powers lifecycle marketing, revenue visibility, regional scalability and responsible AI adoption. With HubSpot as the central system, you will ensure that all marketing technologies are integrated, well governed and commercially aligned. In this role, you will make marketing’s impact on revenue clear and credible, develop lifecycle and scoring models that drive commercial performance, oversee AI initiatives to ensure they are prioritised and outcome focused and enable regional teams to operate within scalable standards that support consistent execution. Ultimately, your work will empower leadership to make confident investment decisions, while balancing strategic oversight with hands on delivery as a true player manager. 

What you'll do  

• Lead and evolve HSO UK’s marketing operations capability, setting standards for attribution, scoring, lifecycle measurement, and governance 

• Own and optimise the marketing technology stack, ensuring systems are integrated, scalable, and commercially effective 

• Design and maintain a multi-touch attribution model that clearly demonstrates marketing and lifecycle impact on revenue 

• Define and refine lead and account scoring frameworks aligned to sales and customer engagement 

• Own AI enablement strategy across marketing, including use case prioritisation, governance, and quarterly roadmap planning 

• Measure and report on marketing and AI-driven performance, providing clear revenue visibility to leadership 

• Lead and develop a high-performing marketing operations team while partnering cross-functionally to ensure execution is measurable and 

• Lead and develop a high-performing team marketing ops team, motivating and inspiring your team to reach and exceed all set targets and KPIs 

• Coach team members in best practices, fostering a culture of continuous development 

• Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations 

• Maintain a trusting, collaborative environment, enabling the team to thrive 

• Lead recruitment efforts for your team, identifying and hiring top talent 

• Promote an inclusive and diverse culture, in line with Henry Schein One values 

What you’ll bring with you 

• 10 + years of increasing responsibility and 2 + years experience in managing Marketing Operations within B2B SaaS 

• Strong hands-on expertise with HubSpot (workflows, lifecycle configuration, reporting, attribution) 

• Experience owning and optimising a marketing technology stack 

• Deep understanding of lifecycle marketing, funnel design, and revenue attribution 

• Experience defining AI governance, enablement, or structured workflow transformation initiatives 

• Strong commercial acumen and analytical thinking 

• Ability to prioritise complex initiatives across multiple regions and stakeholders, building relationships & manage conflict 

• Confident stakeholder manager who builds trust across Sales, Product, Marketing, and IT 

• Structured, disciplined and outcome-focused in approach 

Diversity at Henry Schein One 

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.  

Our Shared Values  

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:   

• Working as one  

• Making it easy  

• Caring about care  

• Making it happen