Who are we?
Welcome to Multiple (https://themultiple.com), your go-to iGaming service provider. We’re here to empower iGaming operators, allowing them to thrive in such a volatile industry. Our years of expertise, cutting-edge technology, and passion for delivering extraordinary player experiences make us the right choice for any company looking to elevate their success. We offer a range of iGaming offerings such as; Gaming Services, Casino Marketing, Sportsbook Marketing and Operations, Creative, Data and B.I, Operations (CS, RPF, KYC), VIP Management, Acquisition, Social Media, Content, Product, Legal and Compliance.
The Role:
We are looking for an analytical and highly organized Senior Product Manager B2B to lead our Player Account Management (PAM) and back-office platform and take it to the next level. This is a senior role that requires a hands-on approach throughout the entire product lifecycle from Discovery to Delivery. PAM is a core product powering our iGaming platform. It manages customer accounts and supports registration, onboarding, responsible gaming, compliance, and reporting.
The platform is multi-brand and multi-jurisdiction, serving numerous internal teams and B2B partners. You will play a key role in shaping the evolution of this critical platform while ensuring regulatory excellence, operational efficiency, and outstanding customer experience.
Key Responsibilities:
- Partner with the Head of Product B2B to define, communicate, and execute the product vision for the PAM platform and broader back-office ecosystem, ensuring alignment with overall business strategy.
- Own and evolve the product roadmap, balancing customer and business value, technical excellence, and operational efficiency.
- Establish and monitor OKRs, KPIs, and performance metrics to measure product success and drive continuous improvement.
- Develop a deep understanding of business needs, user journeys, regulatory requirements, and platform capabilities to inform strategic decision-making.
- Collaborate with internal stakeholders and B2B partners to define impactful goals and translate them into clear product initiatives.
- Work cross-functionally with Engineering, Commercial, Data, and Operations teams to deliver customer value and enhance platform performance.
- Leverage internal and external feedback, market insights, and data analytics to drive continuous optimisation.
- Act as the primary product point of contact for internal and external stakeholders, ensuring clear communication, alignment, and engagement.
Requirements:
- 5+ years of experience in Product Management.
- Relevant iGaming experience, ideally within regulated markets.
- Hands-on experience working with third-party or in-house PAM platforms, core platform products, compliance, and reporting tools.
- Strong knowledge of Agile methodologies and the full product development lifecycle.
- Comfortable operating in ambiguity and creating structure where needed.
- Proven ability to prioritise and manage multiple initiatives in a fast-paced environment.
- A bias for action, strong product instincts, and the ability to drive change.
- Professional working proficiency in English.
- Excellent communication and presentation skills.
What we offer:
- Attractive remuneration package
- Health insurance cover from the first day of work
- Wellness benefit (after probation)
- Optician/Spectacle and Blue Lens Benefit (after probation)
- Breakfast/lunch all week
- Monthly snacks allowance
- Training support
- Modern office facilities
- Dog-friendly workplace
- Exciting Company Events
- Monthly Beer Fridays
- Eur1,000 Refer a friend bonus
- Relocation package (if required)
- One day birthday holiday
You should not apply if ...
- You want a normal 9-5 job. This role is not easy & requires an all-in mentality. We are looking for team members who will put in the work that others won`t.
- You cannot take constructive feedback.
- You can`t handle stress and pressure.
- You have the mindset of "Quick Money", this is a marathon, not a sprint.
- You do not embody our core values.
