Senior Product Manager

BlueCat is one of those hidden gems that is disrupting the market as a key player in the rapidly growing space of Adaptive DNS. We harness the power of DNS to provide secure, centralized network infrastructure to some of the world’s biggest brands so that employees can access the computing resources they need, when they need it. 

At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.

BlueCat is seeking a Senior Product Manager to help oversee our Integrity product which delivers core DNS, DHCP and IPAM services. Responsibilities include helping to driving product strategy, defining our roadmap and ensuring the voice of BlueCat customers are alive and well in everything we do. The ideal candidate will be equally comfortable collaborating with cross functional teams on the products strategy and getting deep into the details of understanding customer needs, building requirements, and projecting revenue opportunities.

You’re a tech-obsessed problem-solver who’s a stickler for the details. You’re fascinated by the inner workings of complex systems (like the Internet), and you have a knack for breaking things down and making them better. You’re strategically minded and can create clear objectives which inspire our teams to do great work. You’re able to collate an array of feedback from key stakeholders and translate it in a way that makes it easy for team members to prioritize their workload. You understand different perspectives, and can act as a mediator between product, user experience, customer success, sales, and marketing teams, managing expectations and streamlining processes to reach business goals.

Responsibilities:

• Responsible for the full lifecycle of our Integrity platform features, through definition, planning, execution, deployment and sustainment. An expert on the customers, market, industry, and competition.

• Partner with Stake holders, UX and Engineering to build the technology strategy and roadmap for the platform.

• Build and improve processes for collecting customer feedback, building requirements, and maintaining long-term roadmap.

• Use your knowledge of cutting-edge technology to inform the technical design, development and standards.

• Build and maintain the business case for products, including market opportunity models, user personas, and top use cases.

• Engage with customers through interviews, small group sessions, and broader market research; gather and understand their pain points, needs, and aspirations.

• Adjust the product roadmap based on the scope and feasibility input from Technical Program Managers and developer's team.

• Develop and implement a company-wide go-to-market plan, working with all departments to execute.

• Assist Marketing team in the go-to-market planning and execution, and messaging and positioning.

• Participate in specific sales opportunities (customer demos, roadmap alignment meetings, marketing events etc.).

• Participate in sales enablement initiatives (training, roadmap presentations, etc.).

• Validate the product developed by R&D against the product vision and product requirements.

• Track and report on key metrics of product success, including revenue and customer satisfaction.

Required Skills & Experience:

 • 5+ years of experience delivering software products and services at an enterprise scale.

• Skilled at agile-based development, having experience with at least scrum and/ or other agile methodology.

• BA/BS degree in Computer Science, Engineering or a related technical field.

• Experience communicating conceptual ideas, engineering rationale and technical challenges both verbally and visually.

• Experience working in a successful product organization, driving development from planning and design to release over multiple iterations internationally.

• Experience conducting customer interviews in order to comprehensively understand their market problem. Ability to understand and capture customer needs accurately. Willingness to accept and assimilate new or conflicting information into the product requirements.

• Experience structuring and crafting market requirements using a formal and structured methodology and to implement and/or follow the product planning process component of the product delivery process.

• Experience performing market research, market analysis, and competitive intelligence studies.

• Comfort building models in excel, analyzing large data sets, and reporting results clearly and accurately.

• Have strongly held opinions and principles but are willing to be flexible when needed.

• Feel a strong passion for technology and a strong aptitude for business strategy.

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.

In addition, we offer a range of appealing perks, including:

A Professional Development Budget

Dedicated Wellness Days and Wellness Week

A Lifestyle Spending Account

An Employee Recognition Program

Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!

BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.