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Deel

Senior Product Operations Manager (Deel IT)

Posted 8 Days Ago
Be an Early Applicant
Remote
28 Locations
Senior level
Remote
28 Locations
Senior level
The Senior Product Operations Manager will lead product improvement projects, analyze user feedback, and collaborate with teams to enhance product processes and user experience across the platform.
The summary above was generated by AI

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

About the job:

As a Senior Product Operations Manager, you will play a crucial role in establishing strong connections between our product and user-facing teams. With our talented Product Managers, you will lead the development of new features, improve existing features, and shape the product processes from scratch. Collaborating closely with support, sales, and success teams, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly engage with our users, gaining invaluable insights into their specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.

What you will enjoy working on:

  • Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.

  • Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.

  • Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.

  • Drive major company launches and global rollouts, ensuring successful product deployments.

  • Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.

  • Identify root causes of issues and develop effective solutions to address them.

  • Design and implement complex operational systems and processes to optimize product operations.

Requirements:

  • Minimum of 5 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.

  • Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.

  • Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.

  • Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.

  • Strong multitasking skills with the ability to manage multiple priorities simultaneously.

  • Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.

  • General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).

  • Strong Program Management skills

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.

Top Skills

Data Analysis
Software Development Processes

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