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STARK

Senior Sales Adviser

Posted One Month Ago
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In-Office
Edinburgh, City of Edinburgh, Scotland, GBR
Senior level
In-Office
Edinburgh, City of Edinburgh, Scotland, GBR
Senior level
Supervise and support the customer service team to meet performance targets, resolve customer enquiries and complaints, train and mentor new hires, analyse feedback and service trends, implement customer service strategies, prepare performance reports, and collaborate across departments to improve processes and customer experience.
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At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! 

This is a full-time role working Monday-Friday 7:30-1700, and every other Saturday from 08:00-12:00.     

Location: 58 Craigentinny Avenue, North EDINBURGH, EH6 7LJ

 

What You’ll Be Doing 

  • Get to know our product lines and services in order to make the most of all customer interactions.

  • Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.

  • Get to know the local market to support plans for sales growth

  • Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.

Required Skills and Experience:

  • Proven background in Sales with a strong track record of exceeding sales targets.

  • Previous experience in the construction materials supply industry is preferred.

  • Self motivated with an entrepreneurial spirit.

  • Strong communication and commercial awareness to be able to provide great customer service.

  • Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.

 

 

What We’re Looking For 

Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. 

Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics 

Team Spirit – Yo\u thrive in collaborative settings, believing that together we can achieve greatness. 

Pride - You take pride in your work and are dedicated to producing top-notch results. 

What’s in it for you? 

 

  • Competitive Basic Salary 

  • Performance Related Bonus 

  • Retirement Savings Plan (Pension) – with Legal & General 

  • Life Assurance

  • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway 

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) 

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover 

  • Employee Discount 

  • Refer a Friend scheme 

  • Wellbeing Centre via WorkPerks 

  • New Reward and Recognition programme 

  • 34 days holiday per year 

 

 

Why Choose Us? 

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. 

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. 

Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career. 

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks! 

 

What's Next 

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. 

 

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you! 

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