Who we are
We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
Job summary
The Senior Sales Engineer at DigiCert will play a crucial role in partnering with the Sales team to drive revenue and ensure customer success through technical closure. This position requires developing a deep technical understanding of DigiCert solutions and architecture, providing product demonstrations, facilitating technical evaluations, and assisting with RFPs/RFIs. The role involves analyzing customer needs, capturing feedback for product enhancements, and working independently or with cross-functional teams. Additional responsibilities include creating product documentation, providing training, and supporting the Enablement Team. Travel to customer sites and industry events will be necessary.
What you will do
- Partner with the Sales team, taking responsibility for technical closure to drive revenue and customer success
- Develop and maintain a deep technical understanding of DigiCert solutions & architecture
- Provide demonstrations of DigiCert solutions and services toprospects/customers
- Facilitate technical evaluations by prospective customers in a Proof of Concept (POC) environment.
- Assist in response to functional and technical elements of RFPs/RFIs
- Analyze customer needs to determine potential fit for DigiCert solutions and services to meet customer objectives
- Capture feature request/enhancement input from prospects/customers to provide feedback to Product Management
- Work independently and in conjunction with other members of the sales team and cross-functional teams
- Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department
- Assist with the creation of product and/or technical documentation for internal use as needed
- Provide product training to internal stakeholders or Partners as needed
- Support Enablement Team with training course/lab development as needed
What you will have
- Professional working proficiency in Dutch and English (essential)
- Bachelor’s degree or higher (preferably in Systems Management, Computer Science or Cybersecurity)
- 8+ years’ work experience in a presales/technical sales or consulting in cybersecurity or PKI
- Industry Recognized Networking or Information Security related certification (CISSP, CISM, Security+, Network+ etc)
- Hands-on experience with common IT systems found in enterprise environments (Windows, Linux, Mac, AD/AAD/LDAP, routers, load balancers, SSL inspection devices, web servers, VPNs, etc.)
- Experience working with Cloud technologies and providers (Azure, AWS, GCP, etc)
- Strong communication (written & verbal) and interpersonal skills
- Strong technical writing skills
- Strong diagnostic and problem-solving skills
- Firm understanding of cryptographic concepts in IT environments: symmetric/asymmetric cryptography, hash algorithms, digital signatures, HSMs, etc
- Familiarity with Active Directory Certificate Services (AD CS) and related components
- Understanding of PKI including CA deployments, template/profile creation, and certificate lifecycle management
- Large enterprise IT consulting, administration, or support experience
- Experience working with APIs
- Familiarity with code signing and/or document signing workflows
- Experience working with containerization architecture, platforms and infrastructure (e.g. Docker, Kubernetes, Cert-Manager, etc.)
Benefits
- Pension Fund
- Medical Aid
- Employee Assistance Program
- Education Support Program
- Gym Reimbursement
- Life Insurance
- Disability Insurance
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Top Skills
What We Do
DigiCert is the digital trust provider of choice for leading companies around the globe, enabling individuals, businesses, governments, and consortia to engage online with confidence, knowing their digital footprint is secure.
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