At Ensono, our purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
Developing impactful solutions is something we do together at Ensono because Ideas Start Here. Great things happen when many voices are heard, and people are supported to run with their ideas. On our teams, you will be backed by leaders with a passion for our business. This is a place where your ideas can Do Great Things.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business.
Adventure starts here. Here you will be a part of a team that encourages you to master your craft, ask tomorrow’s questions today, and chart your path. Our Associates focus on client impact with curiosity and a feeling of relentless commitment.
About the role and what you will be doing
At Ensono, we’re redefining managed services through our Envision Operating System—a software-first platform where AI, automation, and human expertise deliver predictive, zero-touch operations. While AI models and data pipelines provide the intelligence, it’s our Software Engineers who bring that intelligence to life by building the applications, APIs, and user experiences that make it accessible, actionable, and scalable.
As a Software Engineer (SWE), you’ll design and develop the software systems that connect EnvisionOS with the real world. From building APIs that expose AI-driven insights to ServiceNow, to creating dashboards that give operators real-time visibility, you’ll make sure that our predictive services are not just powerful, but usable and trusted in day-to-day operations.
This role is for builders who thrive at scale—engineers who can deliver reliable, high-performance software that runs across mainframe, distributed, and cloud environments. You’ll collaborate with Data Engineers, ML Engineers, and Ops teams to ensure that the intelligence we generate isn’t siloed—it’s embedded directly into the workflows that keep our clients running.
If you want to help turn AI into enterprise-grade products that reshape the MSP model, this is your role.
Key Responsibilities
- Application Development – Design, build, and maintain applications that deliver predictive insights, automation, and reporting to clients and Ops teams.
- API & Integration Development – Build secure, scalable APIs to connect EnvisionOS with platforms like ServiceNow, Snowflake, and monitoring systems.
- Data & AI Productization – Partner with Data Scientists and ML Engineers to embed models into production systems and user-facing applications.
- Scalable System Design – Architect and implement systems that run reliably across distributed, cloud, and mainframe environments.
- User Experience Enablement – Deliver intuitive dashboards, portals, and interfaces that make AI-driven recommendations explainable and actionable.
- Collaboration Across Functions – Work closely with Ops, Finance, Procurement, and other business units to ensure software solutions deliver measurable value.
Required Skills & Experience
- Strong programming skills in Python (must-have) and experience
- Proven experience with API development (REST, GraphQL) and frameworks like Flask, FastAPI, or Spring.
- Familiarity with Snowflake and integrating with data-driven backends.
- Experience building front-end or dashboard solutions (Streamlit, React, NextJS, Tailwind or similar frameworks).
- Proficiency with Kubernetes, Docker, or other orchestration tools.
- Background in developing enterprise-grade, highly available software systems.
- Experience integrating with ServiceNow or other ITSM platforms is highly desirable.
- Expertise with Ansible and other automation platforms is a key requirement. You’ll be working closely with operations to turn AI/ML outputs to real world actions and playbooks.
Mindset & Values
- Get Stuff Done – You ship reliable code that drives business outcomes, not just prototypes.
- Builder Mentality – You take pride in designing elegant, scalable software solutions.
- Impact-Oriented – You measure success by the value your applications deliver to Ops teams and clients.
- Collaborative Developer – You work hand-in-hand with Data, ML, and Ops to turn AI into usable products.
- User-Focused – You design with the operator in mind, making AI transparent, explainable, and actionable.
Success Looks Like
- APIs that seamlessly deliver AI insights into ServiceNow and EnvisionOS workflows.
- User-facing applications and dashboards that operators trust and rely on daily.
- Software systems that scale across mainframe, distributed, and cloud without sacrificing reliability.
- Tangible business outcomes: faster incident resolution, lower costs, and higher client satisfaction.
Benefits
We believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we’ll give you a very competitive base salary and a range of benefits as soon as you join. On top of your highly competitive base salary, we offer:
- Competitive base with uncapped commission
- The ability to work from a range of flexible locations
- Prestigious sales and broader team recognition with the Annual Presidents Club
- Starting with 27 days annual leave (plus bank holidays) – accruing to 30
- 1/2 day leave on your birthday
- Sabbatical options at 5 & 10 years’ service
- 5 days study leave
- Generous company pension
- Private healthcare for you and your family
- Payroll giving
- Enhanced paternity and maternity leave
- Equity appreciation program incentive plan
- Life and income protection
- Additional perks such as discounted gym memberships, cycle scheme, EAP and more!
