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Easy Apply
The Solutions Architect will design and implement Supernova's SBL platform, support clients, and manage system documentation while collaborating with project teams.
About Us
Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.
Why Join Supernova?
At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact.
JOB DESCRIPTION
As the Solutions Architect, you will help discover and gather client needs, and design/guide the implementation of Supernova’s SBL platform for our enterprise clients. This person will provide ongoing production support to active clients to ensure their business success.
The candidate will work closely with internal and external project and technology teams to define and document system architecture, integration points, and integration specs. The candidate will oversee the system design as well as the client onboarding process from the technology perspective. To succeed in this role, good understanding of system architectures and business/operation processes are required.
RESPONSIBILITIES:
- Serve as a technical expert and trusted advisor to prospects and customers, providing in-depth product demonstrations and presentations
- Provide level 1 support to active clients by managing and resolving customer issues
- Conduct thorough technical discovery sessions to understand customer requirements, challenges, and infrastructure
- Architect innovative and scalable solutions that align with customer goals and objectives
- Prepare and deliver technical proposals, solution designs, and implementation plans
- Collaborate with the product team to provide customer feedback and contribute to the product roadmap
- Identify and document data types, rules, mapping, and conversion requirements
- Work with system integration and ETL processes
- Coordinate and design system and user acceptance testing
- Maintain system documentation for internal and external use
- Identify and escalate deficiencies in technical work and implementation plans
- Participate in ongoing business process standardization
- Provide accurate and timely project communication, status and schedule updates to internal and external stakeholders
QUALIFICATIONS:
- Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study
- 1+ years Solution Design and/or Technical Project Management experience
- At least 3 years of experience gathering/analyzing data and sub-systems for writing system requirements, performing system configuration, and creating system design diagrams
- Good listener, able to apply the knowledge gained effectively
- Proven ability to manage multiple high-profile projects in a fast-paced environment
- Good communication skill required
- Client-focused, positive and professional attitude
- Organized, detail oriented, accurate and responsive
- Prior experience in SaaS implementation and technical writing skills is preferred
Our Core Values
Our core values drive everything we do. At Supernova, we...
Form, execute, and communicate new ideas that add value to our employees and customers
Strive through obstacles and failures
Follow-through on promises or commitments to others, accept responsibility, and answer for actions & decisions
Listen to, understand, and support our employees and customers
Act with speed, positive attitude, and flexibility
Exceed expectations and surpass ourselves every day; we embrace a sense of pride and never stop growing
Join us and make an impact while growing your career at Supernova.
Top Skills
ETL
SaaS
System Architecture
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