Manage all technical activities for Cloudflare's Commercial and Mid-Market sales, leading a team of Solutions Engineers to enhance customer engagement and growth.
Location: Austin What you'll do as a Solutions Engineer Manager
As a SE Manager for Cloudflare Commercial / Mid-Market, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of great SEs based out of Austin, but covering business across the whole US market. The SE team partners with the Commercial and Mid-Market Sales teams that are also geographically distributed in the US, as well as Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects
Examples of desirable skills, knowledge, experience and goals
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.
As a Solutions Engineer Manager you are part of the Sales organization and will work closely with Sales teams and Sales leadership to manage, drive and track sales cycles, forecasting and pipeline management, influencing how deals progress and helping assuring successful customer journey of Cloudflare technology adoption
Requirements
As a SE Manager for Cloudflare Commercial / Mid-Market, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of great SEs based out of Austin, but covering business across the whole US market. The SE team partners with the Commercial and Mid-Market Sales teams that are also geographically distributed in the US, as well as Customer Success and is responsible for providing the value of Cloudflare products to customers and prospects
Examples of desirable skills, knowledge, experience and goals
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.
As a Solutions Engineer Manager you are part of the Sales organization and will work closely with Sales teams and Sales leadership to manage, drive and track sales cycles, forecasting and pipeline management, influencing how deals progress and helping assuring successful customer journey of Cloudflare technology adoption
Requirements
- 8+ years of relevant experience with a Bachelor's Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent.
- 5+ years of experience with internet technologies / protocols and / or cloud technologies.
- Minimum 1 year of team management experience, including hiring and performance review.
- Experience managing opportunity sales cycles and identifying technical proof activities.
- Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations.
- Strong organizational and analytical skills.
- Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives.
- Successful track record of working and influencing matrixed organizations.
- Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences.
- Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
Top Skills
Cloud Technologies
Internet Technologies
Protocols
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