Sonata SME Analyst

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Sonata SME supports the Sonata platform by assisting with analysis, documentation, and configuration tasks. This role is designed for someone building expertise in Sonata, working closely with senior team members, and learning to communicate changes and impacts effectively. The Junior Sonata SME collaborates with cross-functional teams and stakeholders, contributing to enhancements and supporting business needs under guidance.

Key Responsibilities

• Assist in gathering and documenting requirements for enhancements to the Sonata Platform, under the supervision of senior team members.
• Support cross-functional teams—including Business Analysts, Product Owners, Development, and Run teams—by helping to communicate changes and gather feedback.
• Help the QA team with basic testing activities related to modifications on the Sonata Platform.
• Work with stakeholders such as Finance and Change teams to understand the downstream impacts of proposed changes.
• Assist in configuring jobs, batches, and new products within the platform, as well as writing scripts, following established procedures.
• Support communication with Bravura and other partners, helping to document and track changes and estimates.
• Participate in process improvement initiatives by identifying and suggesting opportunities for enhancement.
• Engage with the SME community including the Senior Sonata SME to learn, share knowledge, and support team development.
• Follow documented processes, standards and best practices.
• Participate in technical communities and forums.

Technical Competencies

• Foundational knowledge of Sonata platform features and functions
• Willingness to learn about Sonata batch processes, workflows, scripting and Business Services (SBS)
• Basic understanding of how Sonata integrates with other systems
• Awareness of data flow from Sonata to other systems and processes

Other Competencies

• Good written and verbal communication skills, with the ability to document and explain requirements clearly
• Ability to work effectively in cross-functional teams and with stakeholders across business and technology
• Eagerness to learn about aligning system changes with business strategy
• Interest and basic understanding of Agile methods and product development cycles

What we offer:

At M&G, we’re committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%, with 13% made up of Employer Contributions and 5% Employee Contributions. We also offer Share Save and our Share Incentive Plan, together with access to financial wellbeing and support services - to help give you real confidence to put your money to work.

• Enjoy 38 days annual leave including bank holidays, with the opportunity to purchase up to 5 extra days and additional flexibility through our Time Off When You Need It policy – to balance your work and personal commitments.  

• Our market leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - as supporting families is a core aspect of our inclusive culture.

• Health & Protection cover including Private Healthcare, Critical Illness cover and Life Assurance for you, with family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

We have a diverse workforce and an inclusive culture at M&G, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. 

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: [email protected]