Lead DevOps/SRE engineer responsible for building and owning CI/CD, release automation, IaC, observability, incident response, and reliability for production AI/ML services. Implement operational security, secrets and access controls, mentor junior engineers, and partner with platform, data, and AI teams to harden production systems in a regulated financial environment.
We're looking for a hands-on DevOps / SRE engineer ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.
As a Lead DevOps / SRE Engineer - Vice President at JPMorgan Chase within the International Private Bank (IPB) Technology Artificial Intelligence and Machine Learning (AIML) Team, you will own the automation, reliability, and production operations of our agentic AI and machine learning products. As the team takes end-to-end ownership of the platforms it runs, you will build the CI/CD, observability, and incident-management practices that keep those services stable, secure, and performant across international markets.
This is a Vice President-level role and an integral part of the IPB Tech AIML team, reporting to the Head of AI, IPB Tech.
Job responsibilities- Owns and evolves the team's CI/CD pipelines, release automation, and deployment tooling
- Establishes reliability practices (SLOs, error budgets, runbooks) and leads production incident response and post-incident review
- Builds and operates observability across the team's AI/ML services (metrics, logging, tracing, alerting)
- Automates infrastructure provisioning and configuration through infrastructure-as-code
- Implements operational security, secrets management, and access controls to firm-wide standards
- Partners with platform, data, and AI engineers to harden services for production and reduce dependency on external functions
- Mentors junior engineers on DevOps and reliability practices and sets standards through review
- Champions the firm's culture of diversity, Opportunity, inclusion, and respect
- Formal training or certification on software engineering or systems concepts and applied experience
- Advanced proficiency with infrastructure-as-code (e.g., Terraform) and scripting in Python and/or shell
- Deep hands-on experience with CI/CD tooling and building release automation at scale
- Strong experience with Kubernetes, containerisation, and cloud-native operations
- Proven experience running production services: observability, on-call, incident response, and reliability engineering
- Understanding of production security and change-management controls
- Strong communication skills and the ability to set operational standards across a team
- Formal SRE experience in a regulated or high-availability environment
- Master's degree in Computer Science, Engineering, or a related technical field (or equivalent applied experience)
- Experience operating ML / LLM workloads in production (MLOps, inference reliability, cost/performance management)
- Experience within financial services technology
- Familiarity with JPM-internal platform, cloud, and observability tooling for internal candidates
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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