About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About Design at Gusto:
Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.
About the Team:
The Business Money team is on a mission to help small businesses thrive by making financial management their greatest strength. Poor financial management is the #1 reason small businesses fail—we exist to change that. Our team builds intuitive, powerful tools that give business owners more control over their cash flow, deeper confidence in their financial health, and the ability to make smarter decisions with every dollar. By turning complex financial tasks into simple, empowering workflows, we help business owners spend less time managing money and more time doing what they love: growing their business, serving their customers, and realizing their vision.
About the Opportunity:
As a Staff Product Designer on Business Money at Gusto, you’ll help shape the future of financial tools for small businesses. You’ll be a strategic partner on a cross-functional team, leading the end-to-end product design process—from setting a bold vision and defining long-term strategy to shipping high-impact features and continuously improving the experience. We’re building foundational products in a space where clarity, trust, and usability are critical. You’ll use customer research and data to inform your decisions, balancing immediate opportunities with durable, long-term value. If you thrive in ambiguity, obsess over customer outcomes, and love bringing structure to complex systems, we’d love to meet you. This role reports to the Head of Design for New Revenue Streams.
Here’s what you’ll do day-to-day:
- Work with your cross-functional partners to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision
- Influence the definition of product strategy, roadmap, team OKRs, and project direction
- Build our collective understanding of customers’ benefits needs through research and data
- Design and ship both net-new and iterative projects that deliver consistent value to our customers
- Contribute to Gusto’s product design leadership community by sharing your skills and experience
- Champion our design system and platform standards, and help evolve them through your product work
Here’s what we're looking for:
- 8+ years' Product Design experience
- You’ve led design direction across teams and product areas, shaping both product strategy and design execution in complex, high-leverage spaces.
- You’ve designed simple, intuitive experiences in complex or technical domains—ideally in platform or services contexts.
- You partner closely with product and engineering to influence both roadmap and systems decisions, translating technical constraints into better customer outcomes.
- You maintain a high bar for quality, and stay hands-on to ensure thoughtful, high-impact solutions reach customers.
- You think holistically, designing cohesive customer journeys that span digital products and human support touchpoints.
- You thrive in ambiguity, lead through action, and are motivated by seeing real customer impact—not just shaping plans or decks.
- You bring strong opinions held loosely, engage in constructive debate, and help teams align quickly to move work forward.
- You care deeply about Gusto’s mission and are passionate about empowering small businesses through world-class financial tools.
Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
