Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Our mission to deliver honest financial products that improve lives extends beyond borders. Consumers across the globe need safe, transparent financing. Our retail partners need Affirm to be there for them, wherever that might be. To help achieve this vision, we are expanding our product lines and becoming a global company.
Affirm is building the next generation of customer servicing for people who need help with repayments. This role leads the product vision for Bankruptcy and Hardships, a mission-critical area where product, eng, compliance, and operations meet. You’ll own high-impact work that improves outcomes for customers in vulnerable moments while ensuring our processes scale and remain compliant.
What you’ll do- Own the global strategy and roadmap for Affirm’s Bankruptcy and Hardships products — balancing compliance, operational resilience, and customer experience.
- Build and scale a robust new bankruptcy service that supports the full lifecycle of bankruptcies and reduces manual effort.
- Modernize our existing hardship experiences to make them faster, clearer, and more empathetic.
- Lead a full-stack product remit: define and prioritize work across backend services (lifecycle automation, orchestration, models) and frontend experiences (agent tools and customer-facing flows).
- Partner closely with Legal & Compliance, Risk, Recoveries, Collections, Ops and Engineering to translate regulatory and operational requirements into product outcomes.
- Define product guardrails and governance to manage financial and operational constraints while protecting customer outcomes.
- Experience: 6+ years of product management experience, ideally in regulated or compliance-sensitive financial products.
- Strategic execution: Experience creating clarity in ambiguous spaces, building 0→1 products, and scaling mature systems.
- Cross-functional leadership: Proven ability to influence and align with engineering, design, legal, compliance and operational partners.
- End-to-end product ownership: Track record of shipping complex products and technical fluency to define requirements and operational monitoring for backend systems.
- Autonomy: Comfortable driving initiatives independently while collaborating across multiple teams.
Pay Grade - P
Equity Grade - 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
GBR base pay range per year: £140,000 - £180,000
Location - Remote UK
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
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