The Strategic Account Manager at ABBYY is responsible for managing relationships with existing accounts, driving revenue growth, and ensuring customer satisfaction. The role involves coordination of executive reviews, sales strategy development, and managing renewals and expansions within a sizable product portfolio.
Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
With a focus on customer-centric thinking, we're not just another vendor – we're a transformative force in the industry. By joining one of our Customer Excellence teams, you will have the chance to work with our portfolio of over 10,000 customers, including many Fortune 500 companies.
We are looking for a high-performing Enterprise Account Manager to join our sales team at ABBYY. This is a hybrid role with a 50/50 split between managing large existing enterprise accounts and hunting for new business. The ideal candidate has a hunter mentality, a passion for automation technologies, and a track record of closing enterprise deals.
Key Responsibilities
- Own and drive sales within a designated portfolio of Enterprise Existing & New Logo Accounts.
- Grow New Annual Recurring Revenue (ARR) by generating leads and closing new business.
- Develop and maintain a strong pipeline of opportunities to meet or exceed quarterly quotas.
- Identify and pursue expansion opportunities within assigned accounts, working to increase penetration and customer lifetime value.
- Build and cultivate C-level relationships, aligning ABBYY’s solutions with customer business objectives.
- Lead the entire sales cycle from strategic selling and negotiation to deal closure and account management.
- Maintain accurate and up-to-date CRM records (Accounts, Opportunities, Orders, etc.).
- Collaborate with Presales and Training teams to deliver product demonstrations and training for prospects and clients.
- Continuously improve through product training, professional development, and team collaboration.
- Provide forecasting, revenue performance updates, and strategic insights in sales meetings.
Requirements
- 8+ years of enterprise software and SaaS sales experience, preferably in automation technologies (Intelligent Document Processing, RPA, Business Process Automation, or Process Mining is a plus).
- Proven hunter & closer with a consistent track record of new business generation and quota achievement.
- Strong executive presence with the ability to engage and influence CXO-level stakeholders.
- Expertise in consultative selling, market research, and enterprise sales negotiations.
- Demonstrated success in account management, business development, and relationship management.
- Outstanding communication skills—verbal, written, and presentation.
- Exceptional organizational and time management skills.
- Comfortable working independently in both remote and office-based settings.
- Fluent in English (additional languages are a plus).
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Join ABBYY, and you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
Love whom you work with
- We are a global team of 600+ colleagues, spread across 15 countries on four continents.
- With colleagues representing 30+ nationalities, our workforce reflects the world.
- Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140
technology patents. - We are guided by the values of respect, transparency, and simplicity.
- "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 35 years of experience in the technology market;
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;
- We have modernized the capture market by creating the first low-code/no-code IDP platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.
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