The Strategic Account Manager maintains relationships with key accounts, drives business development, and ensures customer satisfaction through effective communication and problem-solving.
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.
Responsibilities:
- Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
- Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
- Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
- Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
- Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
- Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Participates in solution development efforts that best address customer needs.
- Engages supplier sales resources to enlist their support and create solutions.
Qualifications:
- High School Degree or Equivalent required; Bachelor’s Degree preferred
- 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
- History of success maintaining and developing key relationships
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
- Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation and problem-solving skills
- Proficiency with CRM software and Microsoft Office
- Self-starter and able to work efficiently under pressure
- Experience in executing in a matrix organization managing multiple stakeholders and projects
- Ability to travel up to 25%
#LI-AJ1
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. This posting is for a current, active vacancy intended for immediate hire.
Similar Jobs
Artificial Intelligence • Fintech • Machine Learning • Software • Financial Services
Manage customer accounts, optimize product use, provide strategic guidance, and ensure compliance with risk and fraud solutions. Collaborate with internal teams for client needs.
Top Skills:
Api IntegrationsBusiness Intelligence Tools
Artificial Intelligence • Productivity • Software • Automation
As a Staff Engineer for Revenue, you'll shape technical vision and architecture for billing and pricing systems, ensuring correctness while enhancing cross-team collaboration.
Top Skills:
APIsBilling SystemsPerformance OptimizationSubscription Management
Artificial Intelligence • Cybersecurity
As a Senior SRE, ensure reliability and performance of cloud infrastructure, manage incident response, implement monitoring, and drive continuous improvements.
Top Skills:
ArgocdAws EksElk StackGithub ActionsGrafanaKubernetesOpsgeniePagerdutyPrometheusTerraform
What you need to know about the Edinburgh Tech Scene
From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.



