Job Summary
Team Leader, HR SSC
International Flavors & Fragrances (IFF), a global leader in the design and development of taste and scent experiences enjoyed in thousands of products sold around the world, is proud to extend its Regional HR Service Center in Budapest, providing full life cycle HR support to over 10,000 employees across 37 countries.
This is a great opportunity to shape the future of our HR organization and help us drive a consumer like experience into our organization. You will assist in the daily management of our HR Analysts ensuring service levels are meeting expectations and escalation matters are addressed appropriately.
What You Will Do
● Create an inspiring team environment with an open communication culture
● Lead and develop HR Analysts within the team
● Set clear team goals
● Oversee day-to-day operation
● Provide first level of escalation support to HR Analysts, resolving more complex HR questions
● Play a key role in the onboarding and training of new hires
● Identify and recommend options for process improvement
● Monitor team performance and report on metrics
● Maintain strong relationship with internal and external stakeholders
What You Will Bring to IFF
In addition to the below, we are seeking energetic, proactive, analytical thinkers with the desire to be part of a dynamic, global organization.
● Bachelor’s Degree in HR or related discipline required
● Knowledge of Human Resources operations and policies
● At least 2 years prior experience in HR environment
● People Management experience is preferred
● Prior experience working with contact center related tools such as Service Now and Workday systems is preferred
● Ability to quickly learn and become highly proficient with a variety of software applications
● Excellent interpersonal communication skills
● Skilled at leading and mentoring others
● Ability to make sound decisions in accordance with corporate policies
● Must have an eye towards continuous improvement and desire to optimize processes and efficiencies within the HR Service Center
What IFF offers
● A newly established Regional HR service center with horizontal & vertical career development opportunities
● Competitive salary and remuneration package
● Continuous training opportunities from day one
● Attention to the individual as ‘People are our most important assets’ (continuous training, work-life balance, amazing office containing a leisure room, break-out area and a gym in the garden)
● Be part of a global industry leading business with 130 years of experience
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
