Curious about what it’s like to work at the world’s number 1 discovery platform as a Team Lead, People Ops Shared Service Centre? We’re glad you asked!
What is the key purpose of a Team Lead, People Ops Shared Service Centre?
As a Team Lead in our People Ops Shared Service Centre, you will lead a team of People Ops Administrators in providing seamless HR support across multiple global locations. You’ll be responsible for overseeing the team’s day-to-day operations, troubleshooting complex issues, and ensuring HR processes are executed efficiently and accurately. This role will challenge you to foster a collaborative environment while driving continuous improvements and delivering exceptional HR service across the organization.
What skills and qualifications do I need?
For this role, it is essential that you have:
- Proven leadership experience in HR operations or a related field, with prior team management responsibilities.
- Expertise in HR systems like SuccessFactors, ADP, or similar platforms.
- Strong problem-solving skills with the ability to troubleshoot and resolve complex issues.
- Exceptional organizational skills, attention to detail, and the ability to manage multiple priorities.
- Clear and effective communication skills, both written and verbal.
It would be great if you also have:
- Experience in an international or shared service environment.
- A commitment to driving continuous process improvements and fostering a collaborative team culture.
- Be ok with night shifts.
What will I be doing on a day-to-day basis?
As the Team Lead, People Operations Shared Service Centre, you will:
- Supervise and guide a team of People Operations Administrators to ensure high-quality HR service delivery across multiple locations.
- Act as the primary escalation point for complex employee queries and process-related issues, ensuring timely resolutions.
- Develop your team’s capabilities by providing coaching, training, and performance feedback to drive excellence.
- Monitor team workload and allocate resources effectively to meet deadlines and maintain service quality.
- Ensure compliance with HR processes and policies, identify areas for improvement, and implement best practices.
- Oversee HR data integrity and accuracy in systems, supporting data entry, reporting, and compliance audits.
Why Taboola?
If you ask our employees what they love about Taboola, they will tell you that here they are able to discover their best professional self, explore where they can grow, and learn from smart and talented people.
We work with some of the biggest names in the business. Our clients include Business Insider, NBC, Wells Fargo, Adidas, and more.
- Taboola India offers generous health, medical coverage, a fully-stocked kitchen and Lunch.
Sounds good, how do I apply?
It’s easy—submit your CV by clicking the “Apply” button below.
Taboola is an equal opportunity employer, and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
