InterSystems Logo

InterSystems

Technical Specialist

Posted 2 Days Ago
Be an Early Applicant
Easy Apply
Hybrid
Edinburgh, City of Edinburgh, Scotland
Mid level
Easy Apply
Hybrid
Edinburgh, City of Edinburgh, Scotland
Mid level
The Technical Specialist will deliver complex technical tasks for implementing TrakCare and HealthShare solutions, engage with clients for enhancements, manage project acceptance issues, develop technical support, and provide on-site training and documentation.
The summary above was generated by AI

The successful candidate will be responsible for delivering highly complex technical tasks required to assure the successful implementation of TrakCare and HealthShare solutions across the UK landscape. This is an exciting opportunity for candidates experienced in InterSystems technology stack or for highly experienced integration experts with substantial NHS and healthcare technology experience.

This is an excellent opportunity to join an expanding team, with a number of exciting and innovative projects, providing a platform to build substantial and complex healthcare solutions that will deliver real benefit to established and new InterSystems healthcare customers.

Responsibilities

  • Liaise with client, solution architect or business analyst in regard to on-going enhancement requests
  • Provide technical analysis of product enhancements as to viability, risk and estimations of development times
  • Advise and assist Project Managers during implementation
  • Manage the resolution of any outstanding acceptance issues before and after project go-live. Provide mentoring to future members of the technical implementation team
  • Develop and provide technical support for software customisation on the TrakCare and HealthShare platforms
  • Be required at times to work cross platform
  • Provide technical support for troubleshooting and performance analysis for related areas
  • Support and testing of all healthcare related deliverables
  • Participate in deliverable peer reviews to ensure coding standards are met, and quality is of the highest possible level
  • Production of training materials for technical courses in TrakCare and HealthShare deliverables as required – essential for knowledge handover sessions and team training
  • Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles, and specifications
  • Responsible for participating in on-site technical training
  • Responsible for participating in on-site technical implementations
  • Responsible for participating in the 24 hour extended support service if required

Qualifications

  • Knowledge of web oriented languages, including HTML, and Java script.
  • Experience with SQL, data analysis and database methodologies
  • Ability to design and write technical documents
  • Well versed in Internet / Intranet concepts
  • Experienced in client-focused interaction
  • Proven ability to lead and deliver results as required within specific time frames.
  • Good presentation and communication skills
  • Ability to conduct training and develop training materials
  • Ability to work within a team
  • Ability to flex working hours and travel to customer sites.
  • Passion for learning new technologies and applications
  • Previous experience of working with integration platforms
  • HL7 programming experience
  • Ideally some InterSystems technology portfolio experience
  • Demonstrable extensive NHS/healthcare technology domain experience
  • University degree or equivalent work experience
  • Knowledge of Health Information Exchange (HIE) standards and best practices

As an equal opportunities employer, InterSystems does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our organisation.


About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Top Skills

Hl7
HTML
JavaScript
SQL

InterSystems Edinburgh, Scotland Office

InterSystems Edinburgh, UK Office

As the name suggests, Holyrood Park House sits on the edge of Holyrood Park, with a backdrop of the world-famous Arthur's Seat. The city itself has a quaint, historic charm, but this is balanced by plenty of useful, modern amenities. It is our smaller UK office, but no less of a community.

Similar Jobs at InterSystems

2 Days Ago
Easy Apply
Hybrid
Edinburgh, City of Edinburgh, Scotland, GBR
Easy Apply
Entry level
Entry level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Application Analyst will implement InterSystems products in a timely manner, advise customers on solution implementation, conduct customer training, and participate in projects requiring travel. They will stay updated on product developments and engage with customers to maximize solution benefits while minimizing custom work.
Top Skills: Intersystems
2 Days Ago
Easy Apply
Hybrid
Edinburgh, City of Edinburgh, Scotland, GBR
Easy Apply
Mid level
Mid level
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Database • Analytics
The Application Specialist will support the implementation of InterSystems products in healthcare settings, ensuring that customer needs are met through effective training, documentation, and troubleshooting. Responsibilities include analyzing customer processes, providing solutions, setting up configurations, and conducting training to aid customer transition to the new system.
Top Skills: Intersystems

What you need to know about the Edinburgh Tech Scene

From traditional pubs and centuries-old universities to sleek shopping malls and glass-paneled office buildings, Edinburgh's architecture reflects its unique blend of history and modernity. But the fusion of past and future isn't just visible in its buildings; it's also shaping the city's economy. Named the United Kingdom's leading technology ecosystem outside of London, Edinburgh plays host to major global companies like Apple and Adobe, as well as a growing number of innovative startups in fields like cybersecurity, finance and healthcare.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account