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Millicom (Tigo)

Telemarketing Supervisor

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Zona 12, Guatemala
Zona 12, Guatemala

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Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!

We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.

Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo!

Apply right now!

Telemarketing Supervisor

Funciones:
supervisar y coordinar directamente las actividades del equipo de telemercadeo y ventas, buscando
garantizar la calidad y eficiencia en los servicios brindados a nuestros clientes por medio de los
diferentes canales de telecomunicaciones.
Responsabilidades:
• Monitorear el desempeño del equipo de ventas para garantizar que se cumplan los objetivos
planteados• Asesoramiento y apoyo al personal de televentas en casos complicados • Mantener
un registro de las compas, ventas, inventarios y requisiciones • Elaboración y presentación de
informes sobre los alcances de ventas• Coordinar actividades para la promoción de ventas
Competencias y Habilidades:
Iniciativa, Adaptabilidad al cambio, Trabajo en equipo, Comunicación asertiva, Liderazgo, Escucha
activa, Conducción de personas, Persuasión para las ventas, Fluidez al hablar, Capacidad de
planificación y de organización, Orientación a los resultados, Colaboración, Compromiso, Gestión y
logro de objetivos, Resolución de problemas, Orientación a la Excelencia, Aprendizaje continuo
, Toma de decisiones , Responsabilidad personal, Productividad, Franqueza – Confiabilidad –
Integridad, Pensamiento analítico, Innovación y creatividad, Adaptabilidad a los cambios del entorno,
Atención a los detalles

Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. 

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