The Training Manager designs, implements, and oversees employee learning programs, aligning them with company goals and ensuring employee development.
About The Auctus Group LLC
Who we are: We’re big on people and culture at the Auctus Group. Our most important role as a company is to provide an amazing working environment for our team. We’ve been work-from-home-warriors since before it was cool. We support (like encourage and fund) continuing education. We match charitable donations. Our whole goal is: work to live not live to work. Oh and we’re weirdos too…we do remote happy hours and have a book club and goofy stuff like that.
Who we’re looking for: Smart, talented, tech-savvy, experienced, go-getter types. You’ll do well if:
- you like a fast-paced environment,
- you thrive with change and development,
- you like giving feedback,
- you’re a team player,
- you love learning/sleuthing,
- you’re big on accountability.
About the role
- The Training Manager is responsible for designing, implementing, and overseeing employee learning and development programs that align with the company’s goals. This role ensures employees have the knowledge, skills, and resources necessary to succeed in their roles and contribute to organizational growth. The Training Manager will partner with department leaders to assess training needs, develop content, and measure the effectiveness of training initiatives. A strong foundation in Revenue Cycle Management (RCM) and healthcare systems is essential for success in this role.
- Design, implement, and manage training programs across departments, including onboarding, technical training, soft skills, compliance, and leadership development.
- Create engaging training materials (presentations, guides, e-learning modules, assessments) tailored to different learning styles.
- Facilitate in-person and virtual training sessions, ensuring active participation and knowledge retention.
- Evaluate and select external training providers when necessary.
- Conduct training needs analyses in collaboration with managers and team leads.
- Develop an annual training calendar aligned with company goals and employee development plans.
- Recommend innovative learning solutions, including digital tools and learning management systems (LMS).
- Track training participation, progress, and completion.
- Assess training effectiveness using feedback surveys, performance metrics, and post-training evaluations.
- Provide regular reports and insights to leadership on training impact and areas for improvement.
- Support managers in building employee development plans.
- Drive initiatives that promote continuous learning and career growth.
- Foster a culture of knowledge sharing, coaching, and professional development.
Qualifications
- 4+ years of experience in training, learning & development, or instructional design, with at least 1–2 years in a leadership or program management role.
- Strong facilitation and presentation skills with the ability to engage diverse audiences.
- Experience with training technologies, e-learning platforms, and LMS administration.
- Knowledge of the full Revenue Cycle Management (RCM) process, including patient registration, insurance verification, coding, billing, and collections.
- Ability to quickly learn, master, and teach new software systems.
- Prior experience with healthcare EMR/PM systems such as ModMed, Nextech, or similar platforms.
Top Skills
E-Learning Platforms
Learning Management Systems
Modmed
Nextech
Revenue Cycle Management
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