How would you like to team up with colleagues from the Americas, Europe, and Asia? We call ourselves Guardians, and there are over 1800 of us across the world. We understand that each one of our Guardians is unique, each with their own style of working. Our ‘Work in Any Way’ model means you’ll have the freedom to choose where and how you work best.
The role in a nutshell:
We are seeking an experienced UK payroll specialist with a sound background in payroll whether that was gained through an in-house system or by working for a specialist bureau. This role is to support and process client payrolls on a timely basis, answer client questions and assist the International Payroll Specialists and Implementation teams.
How you will make a difference:
- Managing front line enquiries from customers via telephone and email; to build and nurture the relationship we have with the customer and deliver world class service.
- Accurate and timely processing of client payrolls; from receipt of payroll changes (via various methods) to timely despatch and approval of client payroll.
- Keying Payroll Changes – hours worked, change of address and so on
- Processing the payroll within an agreed timeframe.
- Producing client payroll reports
- Sending payroll output to customer for checking and approval
- Handling and answering customer questions/ queries within an agreed timeframe
- Ensuring that we are delivering world class service to clients.
- Producing invoice triggers for accurate client invoicing
- Additional duties as required by the IPS business and the Service Centre Team.
- Maintaining KPI performance on allocation of clients
What will give you an advantage:
- Experience of payroll processing in UK payroll legislation
- An organised and methodical approach to work
- Ability to work independently and within a team
- Dedicated and driven
- Strong IT experience and a competent user of; Excel, Word, payroll system(s)
- Ability to do Manual Calculations
- ROI Payroll legislation knowledge a distinct advantage
- Ability to manage own workload and work well under pressure
Who we are and what we do:
Safeguard Global is an international company with multiple offices across the globe. We enable over a thousand organizations to hire, onboard, manage and pay employees in over 165 countries. It's all about the people. We hire the best talent from across the globe, allowing you to learn about new cultures and interact with many different people worldwide.
Global Benefits
- Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
- Bonding Leave: Enjoy paid leave to bond with your new family member.
- 2 Charitable Days: Contribute to causes you believe in.
- Reward & Recognition Program: Be rewarded for your success and championing our values.
- Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
Why become a Guardian:
- International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
- Our Culture: We emphasize the human factor in everything we do. We’re proud of our nurturing culture. A culture where your ideas will always find their way to our leaders, and your contribution recognized.
- Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
