About this role
The Data Insights & Analytics Manager will play a critical role in leading and participating in various data-driven initiatives. This position is responsible for managing reporting, metrics, and key performance indicators (KPIs) to measure performance improvements, identify areas of underperformance, and ensure optimal utilization of analytics capabilities.
Key Responsibilities
Develop and manage overall reporting frameworks, metrics, and KPIs to evaluate performance and identify areas for improvement.
Create and deliver dashboards and reports for senior management.
Assess and measure the ROI of the ServiceNow platform.
Manage ServiceNow capabilities through Snowflake.
Supervise multiple team members and provide leadership for reporting functions within the EDI location.
Lead the analysis, design, and implementation phases of various data-driven projects.
Collaborate with subject matter experts to develop plans, tasks, and timelines.
Work closely with stakeholders to identify needs, define scope, and plan projects.
Ensure timely updates to management and stakeholders while adhering to project plans.
Track project information, schedules, assignments, and tasks, ensuring clear team communication.
Escalate risks or issues appropriately to PMOs, sponsors, or steering committees.
Competencies
Exceptional organizational skills and ability to navigate complex organizational structures.
Strong multitasking ability.
Excellent oral and written communication skills.
Effective interpersonal skills with a proven commitment to teamwork and collaboration.
Ability to prioritize tasks and projects while managing time constraints.
Required Qualifications
7-8 years of data related experience.
3-4 years of experience leading and managing teams of 5 or more.
3-4 year of experience working with data in ServiceNow.
A Bachelor’s degree or higher in a technical field or equivalent work experience.
Proficiency in MS Office tools such as Project, SharePoint, Word, PowerPoint, and Excel.
Proven track record of managing customer expectations, delivering projects within scope and budget, and addressing issues affecting project success.
Detail-oriented with the ability to maintain focus on the bigger picture.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Top Skills
BlackRock Edinburgh, Scotland Office
Edinburgh, United Kingdom
