About the role:
This individual will work remotely with a global team and needs the ability to support C-level clients who themselves are global is key.
This VP Analyst will provide actionable insights to C-level Gartner clients who are General Managers, responsible for planning, creating, and managing Enterprise Application Services practices and offerings in both corporate and cloud environments. This role will also predict and project how application services market trends will impact end clients in their service solutions initiatives and decisions.
The successful candidate will have a thought leading vision for how application services will evolve, and what Gartner's service provider clients in this market must do to succeed.
We look for practical, operational and commercial experience creating and bringing to market services solutions, the creation of differentiated services offerings, driving impact for clients, as well as growth and profitability at the practice level.
The ideal candidate will possess strong, broad industry experience across various application services and multiple application stacks. They should have experience that could be applied across multiple application stacks (Oracle, SAP, Workday, Salesforce, ServiceNow, Microsoft, etc) not just a single stack. They will understand buyer needs and provider constraints in consulting, implementation, management and support of enterprise application services.
What you will do:
Research and Analysis
Conduct in-depth qualitative and quantitative research on services supporting the emerging AI capabilities across multiple application stacks
Design and implement comprehensive market research studies to identify trends, competitive dynamics, and growth opportunities in the apps services sector as a result of the move to AI capabilities
Develop market forecasts and predictions about AI & application services adoption, implementation challenges, and potential business impacts
Analyze complex datasets to extract meaningful insights into AI & app services market trends, competitor movements, and customer needs
Monitor and evaluate the competitive landscape for service providers supporting application megavendors and AI application specialists, across the full range of services, from consulting, through implementation and managed services
Content Development and Thought Leadership
Create compelling, high-quality research reports and thought leadership content on AI application services and their implications for major IT service providers.
Develop frameworks, methodologies, and best practices to help service providers successfully industrialize their application services offerings
Ideate, scope, and produce forward-looking research that addresses critical challenges faced by business and technology leaders
Prepare and deliver tailored briefings for clients that translate complex technical concepts into actionable business insights
Contribute to research agenda development by identifying emerging areas of interest in AI services and application services
Collaborate with Gartner colleagues in the development of research positions related to AI application services
Client Engagement and Advisory
Serve as a trusted advisor to C-level clients on AI services strategy, implementation approaches, and ecosystem partners for deployment
Conduct briefings and advisory sessions to help C-level clients navigate complex AI decisions and investments
Present research findings at industry events, webinars, and client conferences
Build and maintain relationships with industry thought leaders, vendors, and practitioners in the AI space
Support sales teams by providing expert insights during C-level client conversations
What you will need:
Technical Knowledge relevant to Application Services & AI Services
Deep understanding of AI technologies including machine learning, natural language processing, and generative AI, as used in the application stack, and as they pertain to service delivery
Deep understanding of agentic AI, including its use to disintermediate other application and business processes in the end user operations stack
Deep understanding of cloud operating models, the role of cloud in supporting AI applications, and the importance of the platform layer to application megavendor strategies
Research and Analytical Skills
Strong qualitative and quantitative research methodology expertise
Advanced analytical thinking and ability to synthesize complex information into clear insights
Experience designing research frameworks and data collection methods
Ability to identify patterns, trends, and correlations in large datasets
Critical thinking skills to question assumptions and validate findings
Business and Industry Knowledge
Comprehensive understanding of IT services markets
Knowledge of AI application implementation challenges across different industries for Cloud Services
Understanding of regional differences in AI capabilities, adoption trends, regulatory requirements, etc for cloud models.
Awareness of ethical, regulatory, and governance issues surrounding AI deployment
Understanding of the impact of AI on enterprise cloud services procurement and decision-making processes
Ability to translate Services technical capabilities into business value propositions
Communication and Presentation Skills
Exceptional writing abilities with experience creating research reports and thought leadership content
Strong presentation skills and ability to communicate complex topics to non-technical audiences
Experience conducting interviews with industry experts and C-level General Managers
Ability to facilitate discussions and working sessions with diverse stakeholder groups
Clear communication of data-driven insights that drive business decisions
Ability to communicate with technology and business leaders
Education and Experience
Bachelor's degree or equivalent experience; Master's degree or PhD preferred in fields such as Business, Computer Science, Data Science, Economics, or related disciplines
Demonstrated expertise in AI technologies and their business applications
Prior experience at a research and advisory firm, consulting organization, or similar role highly valued
Track record of producing high-quality research content and client-facing deliverables
Personal Attributes
Intellectual curiosity and passion for understanding emerging technologies
Self-motivated with ability to work independently while contributing to team objectives
Comfort with ambiguity and ability to navigate complex, evolving subject matter
#Remote
#LI-SK1
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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