Workplace Experience Manager (BCN and US)

About Us

Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact.

We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.

Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.

At Perk, we’re driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you’re excited about having a real impact and shaping how millions of people experience work, we’d love you on the team.

Visit www.perk.com to learn more.

About the Role

You will be part of the Global Workplace Experience team at Perk, a robust team structure with a strong global mindset.

As a Workplace Manager, you will play a pivotal role in ensuring our Barcelona office - an entire 9,417 sqm building in the 22@ district hosting 952 employees- is a secure, welcoming, and inspiring environment for collaboration, creativity, and high performance You will be responsible for guaranteeing smooth operations within the building, staying ahead of potential issues, and providing a 7-star service to enable our employees and leadership to focus on our core mission.

You will also oversee the facilities & experience management of our US offices - Boston (57 employees - HQ), Chicago (114 employees), Miami (14 employees), ensuring that all locations maintain the same high standards of operation and service.

What You’ll Do

• Oversee the day-to-day operations of the Barcelona HQ and US offices, including maintenance, cleaning, and workplace services.

• Develop and implement policies, procedures, and best practices for facilities management.

• Conduct regular inspections and audits to ensure facilities meet the highest standards.

• Proactively identify and resolve operational issues to ensure seamless workplace operations.

• Partner with Internal Communications to keep employees informed about key facilities updates.

• Deliver a 7-star workplace experience across all hubs, ensuring our offices are functional, welcoming, and inspiring.

• Oversee the overall look and feel of the offices, including workspace layouts, interior design, branding, and workplace amenities.

• Manage services such as catering, snacks, beverages, coffee stations, and workplace supplies.

• Support the Community Experience team in organizing internal events and initiatives that bring Perk’s culture to life.

• Develop and implement sustainability initiatives to improve environmental performance.

• Drive programs focused on energy efficiency, waste reduction, and reducing carbon footprint.

• Track and report on environmental metrics and ensure compliance with regulations and standards.

• Promote sustainability awareness across the organization.

• Implement local security strategies aligned with Perk’s global security framework.

• Oversee security vendors and ensure proper functioning of security systems including CCTV, alarms, and access control.

• Monitor and report on security performance and compliance.

• Lead and support a distributed team including Workplace Specialists in Barcelona, Boston, and Chicago, and a Receptionist in Barcelona.

• Foster a collaborative environment focused on delivering exceptional workplace experiences.

• Build strong partnerships with key vendors and service providers.

• Manage contracts and vendor relationships across services including security, cleaning, maintenance, and facilities.

• Coordinate vendors and contractors for repairs, renovations, and maintenance.

• Ensure compliance with health, safety, and environmental regulations.

• Collaborate closely with the TechOps team to implement and support workplace technology services.

• Align on business continuity planning and ensure offices are technically equipped to support employees.

• Develop and manage facilities budgets including OPEX and CAPEX.

• Track expenses, identify cost-saving opportunities, and ensure cost-effective operations.

• Partner with Health & Safety teams to ensure facilities meet all regulatory requirements.

• Conduct inspections and maintain safety protocols.

• Develop and manage emergency response and business continuity plans.

• Work closely with senior leadership across hubs to understand priorities and support key initiatives.

• Maintain strong cross-functional partnerships with TechOps, Legal, Finance, and People teams.

• Communicate project progress and manage expectations with key stakeholders.

• Keep Perk’s culture at the heart of everything you do as part of the People Team.

• Partner with employees and community members to co-create workplace experiences that support their needs.

• Use data to evaluate workplace initiatives and continuously improve the employee experience.

• Collaborate with the Community Experience team on initiatives that bring our culture to life in our offices.

What We’re Looking For

This role will be a great fit if you bring a combination of operational excellence, leadership, and a people-first mindset.

• Background in architecture, engineering, or a related field, ideally with a Master’s or postgraduate qualification in Facilities Management.

• Proven experience as a Workplace or Facilities Manager in an international, fast-paced environment.

• Experience managing large headquarters offices with hundreds or thousands of employees.

• Strong experience managing vendors, service providers, and office partners.

• Experience managing budgets and large-scale facilities operations.

• Comfortable with occasional travel to other locations or new office openings.

• Strong English and Spanish communication skills, both written and verbal.

• Proven ability to collaborate with stakeholders at all levels, including C-suite executives.

• Strong project management skills, with the ability to plan, execute, and deliver complex initiatives.

• Ability to keep stakeholders informed and manage expectations effectively.

• Team player: collaborative, supportive, and focused on collective success.

• Humble: open to learning and comfortable acknowledging what you don’t know.

• Extreme ownership: proactive and results-oriented with a strong “get things done” attitude.

• Hands-on: comfortable moving from strategic planning to detailed execution.

• Problem solver: anticipates issues before they arise and remains calm under pressure.

• Thrives in a fast-paced environment, managing multiple projects and priorities simultaneously.
  

What We Offer

• Receive competitive compensation and equity ownership in Perk.

• Rest and recharge with our generous allocation of vacation days plus public holidays.

• Take control of your physical health with your choice of private healthcare or a gym allowance.

• Know that your loved ones are protected financially through your Life Insurance if the worst were to happen.

• Join our unforgettable Perk events, including our spectacular annual summer party.

• Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones.

• Make your money go further with our flexible compensation plan.

• Focus on your family with 17 weeks’ paid parental leave during your child’s first year.

• Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes.

• Broaden your horizons with up to 20 "Work from Anywhere" days per year.

• Nurture your language skills with in real-life English, Spanish and Catalan lessons.

• Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years

• Let us help you move to one of our hubs with relocation support.

How We Work

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

Protect Yourself from Recruitment Scams

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.