AI Business Manager (She/ He/ They)

CAPCO POLAND

*We're looking for Poland-based candidates. 

Capco is a global management and technology consultancy dedicated to the financial services industry. We partner with leading banks, insurers, and fintechs to deliver data-driven transformation, operational excellence, and innovative digital solutions.
As a Data & AI Manager, you will play a pivotal role in shaping our clients’ data capabilities, leading complex transformation programs, and enabling adoption of advanced analytics and AI to drive real business value.

Role Overview: 

This role is a strong fit for candidates from both business-oriented and technical academic backgrounds. We are specifically looking for people who enjoy operating at the intersection of business and technology - whether you come from economics, management, business analytics, or from computer science, engineering, or other technical fields. What matters most is your ability and motivation to bridge business needs with the capabilities of modern AI systems.

Your Experience:

• 6+ years of experience in consulting, digital transformation, enterprise process design, or AI/automation projects
• Proven track record of leading complex client engagements, ideally within global or large-scale organizations
• Strong ability to navigate C-level discussions, influence decision-making, and manage senior stakeholders
• Deep understanding of business processes, operating models, and how AI/automation technologies can reshape them
• Experience overseeing multi-workstream delivery teams and ensuring high execution quality
• Strong commercial awareness - ability to identify growth opportunities, shape proposals, and contribute to sales cycles
• Excellent facilitation, communication, and storytelling skills, with the ability to translate complex AI concepts into business language
• Experience working with enterprise platforms (ServiceNow, Salesforce, SAP, workflow tools) or AI/automation ecosystems is highly desirable
• High comfort operating at the intersection of business and technology, with the ability to bridge both worlds strategically
• Bachelor’s or Master’s degree in Business, Technology, Engineering, or related fields

Your Future Role:

Leadership, Delivery & Client Management

• Lead end-to-end delivery of Agentic AI transformation projects, ensuring high-quality outcomes and strong client satisfaction
• Own and drive the overall requirements, solution design, and implementation roadmap across multiple workstreams
• Facilitate senior-level client discussions, challenge assumptions, and guide stakeholders toward AI-enabled operating models
• Serve as the primary point of contact for client leadership, ensuring clear communication, expectation-setting, and risk management
• Oversee and quality-assure all key deliverables, methodologies, and documentation prepared by the team
• Proactively identify new opportunities, use cases, and expansion areas within client accounts
• Collaborate with architects, product owners, and technical leaders to ensure alignment between business strategy and AI solution architecture
• Manage, coach, and develop teams of Consultants and Senior Consultants, supporting their growth and capability building
• Contribute to practice development - including IP creation, offering enhancement, and industry thought leadership

What We Offer:

• Contract of employment
• Hybrid work
• Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
• Access to 3.000+ Business Courses Platform (Udemy)
• Access to required IT equipment
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A work culture focused on innovation and creating lasting value for our clients and employees

Recruitment Process:

• HR Interview
• Skill Interview
• Managing Partner Interview
• Feedback and offer

Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.