Head of Operations / Performance

SIMPLE is a successful mobile product with over 15 million unique downloads, more than 300K 5-star reviews, and over 50% year-over-year revenue growth.
It offers judgment-free, gentle guidance toward balanced nutrition, a healthy relationship with food, and ultimately, improved health and well-being. Built with flexibility and convenience in mind, the app is a safe and supportive space to get actionable feedback, learn, and increase confidence. SIMPLE’s method is shaped by a global team of nutrition, behavior change, digital health, and medical experts. The journey is enhanced through Avo, a personal wellness assistant within the app that provides timely suggestions and real-time answers. 
With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit simple.life.

To build and lead a world-class performance function that drives organizational excellence by implementing systematic, data-driven approaches to performance management, compensation, and talent development we are looking for a Head of Performance. This role will report directly to the CEO and be responsible for creating a high-performance culture that identifies, develops, and retains great people while ensuring organizational alignment through clear goals and incentives.

What you’ll do:

1. Design and implement a performance management system that:

•    Creates clear metrics for measuring deliverables, skills, and cultural alignment
•    Develop objective evaluation criterias 

2. Develop and execute a compensation framework that:

•    Aligns performance with rewards
•    Creates transparent progression paths
•    Establishes market-competitive benchmarks

3. Manage the OKR/Goal-setting process:

•    Maintain and improve company-wide OKR methodology
•    Ensure quarterly goal-setting and review cycles
•    Drive cross-functional goals alignment

4. Establish performance analytics capabilities:

•    Build dashboards tracking key performance metrics
•    Create reporting on team/individual performance
•    Identify performance trends and insights
•    Provide data-driven recommendations to leadership

5. Together with HR Team work on talent development programs:

• Personal Improvement Plans
• Personal Development Plans

What we’re looking for: 

• 5+ years of relevant experience in performance management, operations, or similar roles
• Track record of implementing performance systems in high-growth companies
• Experience working directly with C-level executives
• Background in fast-paced, technology-driven environments

Perks and benefits:

• Competitive salary package commensurate with experience, plus stock options;
• In-office, hybrid work and remote opportunities;
• Relocation package (Cyprus);
• The equipment you need to do your job;
• A premium SIMPLE subscription;
• 21 days annual leave, plus bank holidays (those observed where you live);
• Support to learn English, should you need (or want) to;
• Flexible hours. We focus on your results, not how long you spend at your desk.

About our values:

• Think deeper: We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals.We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data.
• Focus on impact: Results and speed matter. When we are competing to become an A-player in the digital health market, we don’t have the luxury of deliberation. We need to make decisions and changes quickly and, swiftly learn from our mistakes.We prioritize what will have the greatest impact and aren’t distracted by anything else. We create products that benefit users while we are meeting our metrics.
• Take ownership: We seek to improve all facets of our company even in ways beyond our job description. We seek and take responsibility for our actions and their impact. We value and set high expectations for our own work so that it can add to the overall quality and innovation results of the team. Each one of us is empowered to make this company a success, take the lead to resolve disagreements and systemic issues.
• Push the limits: We encourage our team to explore new ideas, challenge conventional thinking, and continuously improve work. This mindset can lead to breakthroughs in product development, improved operational efficiency, and increased competitiveness in the market. We believe that a culture and mindset of constantly striving to exceed existing standards, boundaries, or expectations that include innovation, experimentation, and a willingness to take risks, can bring us success. We don't accept what someone says as truth if we disagree with it, no matter what authority that person has in the company and express ourselves directly, not through back channels. We challenge ideas, from policy to product decisions, and always seek to understand the reason behind what we do.
• Be a Championship Team: As a part of the championship team, you must improve your own performance constantly also know your teammates, their talents and skills and be focused on a common goal and how to achieve it together. We hold each other accountable for our contribution to the shared success or failure, and we constantly look for ways to help our colleagues to improve and for us to perform better as a team. We collaborate within the team in order to compete with challengers in the outside world. We build relationships of trust. We provide our teammates with the autonomy and support they need to deliver their part of the goal.

Please read our privacy notice in respect of your application Please note that your personal data will be stored for one year, as reasonably necessary to resolve any disputes within the hiring process, if any occur.