Job Description
From young professionals looking to buy their first home to seasoned investors looking to leave a legacy, our clients have a variety of financial goals and timelines.
As an Investments Growth Marketing Manager at Nutmeg, a J.P. Morgan company, you will be at the heart of this venture, focused on getting smart ideas into the hands of our clients. We're looking for people who have a curious mindset, thrive in collaborative environments, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech.
More about Nutmeg
Nutmeg is the UK's largest truly digital wealth manager, offering clarity and transparency to both seasoned and first-time investors as they seek to achieve their financial goals.
Nutmeg is a J.P. Morgan company offering investments and digital wealth management services to consumers/ Our clients can now benefit from the wisdom and resources of one of the world's most experienced investment houses. We've also integrated our investment offering into Chase UK's digital banking app.
Job Responsibilities:
- Lead the development and execution of lifecycle programmes and funnel optimisation strategies for key investment business areas.
- Collaborate cross-functionally to enhance customer communication and engagement.
- Partner with data teams to gain deep customer insights, design experiments aligned with business KPIs, and drive growth through programme optimisation.
- Oversee the end-to-end management of multichannel campaigns (email, in-app, push), ensuring a consistent brand experience and alignment with internal approvals and controls.
- Design and launch complex automated campaigns using both internal and external tools, maximising efficiency and impact.
- Own and communicate programme and test results, providing clear insights and actionable next steps to the business.
- Work effectively across the organisation, driving a cohesive and positive customer experience.
- Maintain comprehensive playbooks and documentation, ensuring that current learnings pave the way for future growth.
Required Qualifications, Capabilities, and Skills:
- Relevant experience managing and executing lifecycle and funnel optimisation programmes, with expertise in email, push, and in-app channels, ideally within highly regulated markets.
- Proficient in using Email Service Providers (ESPs), with a strong preference for Salesforce Marketing Cloud.
- Possess an analytical and curious mindset, comfortable working with data and data teams to identify trends and growth opportunities.
- Demonstrated hands-on experience managing end-to-end initiatives within matrixed teams and fast-paced environments.
- Strong attention to detail, with a focus on effective documentation and data flows to support collaboration and innovation.
Preferred Qualifications, Capabilities, and Skills:
- Experience in financial services or digital wealth management.
- Familiarity with digital banking applications and integration strategies.
- Strong understanding of compliance and regulatory requirements in marketing.
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About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.
