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THE ENTOURAGE GROUP

Shiftleader MAISON COUCOU- Gibraltar

Reposted 5 Days Ago
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Remote
Hiring Remotely in Gibraltar
Mid level
Remote
Hiring Remotely in Gibraltar
Mid level
Supervise daily service operations, train and motivate the service team, coordinate with the Restaurant Manager, and handle guest inquiries and feedback to ensure smooth, high-quality dining experiences in an upscale French-inspired restaurant.
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The Venue

Maison CouCou, created by entrepreneur Yossi Eliyahoo of The Entourage Group, is a stylish all-day dining destination that combines modern hospitality with the timeless charm of French-inspired cuisine. Offering a refined yet welcoming atmosphere, the restaurant serves contemporary French classics and international favorites, all crafted with high-quality ingredients and paired with carefully selected wines, signature cocktails, and premium beverages.

Designed as a place where guests can relax, connect, and celebrate, Maison CouCou provides the perfect setting for everything from casual lunches to lively evening gatherings. As the day transitions into the evening, curated music and warm hospitality create a vibrant ambiance where guests can unwind, socialize, and enjoy a memorable dining experience with a distinct French touch.

The Job
Our Shiftleaders have a heart for hospitality and strive to deliver remarkable customer service. All beverages at Maison CouCou are seamlessly integrated into the dining experience. The cocktail offering includes a unique selection of refined and often-overlooked beverages, and a tailor-made wine list, complementing Maison CouCou’s cuisine with the most exclusive wines and champagnes from around the globe.

Responsibilities

  • Supervise daily operations to guarantee a smooth and efficient service flow

  • Train and motivate the service team to uphold Maison CouCou’s commitment to excellence

  • Collaborate with the Restaurant Manager to ensure seamless communication and coordination

  • Handle guest inquiries, special requests, and feedback with professionalism

Requirements

  • Proven experience in a Shiftleader, Supervisor or Management role within the hospitality industry

  • Previous experience working in a large city is an advantage

  • Fine dining experience is preferred

  • Strong leadership, communication, and organizational skills

  • Ability to thrive in a fast-paced, upscale dining environment

  • Team spirit

  • Fluent speaking and writing in English

  • Living in Amsterdam (flexible with commuting)

Benefits

  • In-house training

  • Annual in-house experience within the Sircle Collection hotels

  • Hotel staff discounts within the Sircle Collection hotels

  • 25% staff discount throughout THE ENTOURAGE GROUP restaurants

  • Refer a friend bonus

  • Paid Moving Day

  • HACCP Training

Interested?

Please apply via the "apply for this job" button below and make sure you fill in our application form.

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