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Sime

Project Manager

Posted 5 Hours Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in Malaysia
Mid level
In-Office or Remote
Hiring Remotely in Malaysia
Mid level
Responsible for leading daily operations of the Installation & Service team, ensuring timely service delivery, managing performance metrics, and enhancing service efficiency.
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Company :

Chubb Malaysia Sdn Bhd

  • Lead the daily operations of the Installation & Service team by planning and distributing resources effectively to ensure timely and quality delivery of services.

  • Maintain accountability for performance metrics, including monthly revenue, and operational productivity.

  • Drive continuous improvements to achieve service excellence and business goals.

  • Oversee and ensure the effective delivery of installation & services to meet customer expectations and company standards.

  • Lead, train, and support the installation & service team, including setting performance goals and conducting evaluations.

  • Manage customer inquiries, complaints, and feedback to ensure high levels of customer satisfaction.

  • Develop and implement processes and procedures to enhance installation & service efficiency and effectiveness.

  • Manage resources, including personnel and equipment, to ensure installation & service operations run smoothly.

  • Track and analyze installation & service metrics to

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