Quality Manager - Operations

Be You - Our people create our best Plexus.  

Ingrained in our culture of inclusion is the philosophy that each individual offers diverse perspectives, backgrounds and experiences that create great outcomes when we are united as a team.

We embrace the differences of all our colleagues, celebrate diversity and welcome applications from underrepresented groups and candidates, regardless of their background. We are proud to be registered as the Disability Confident committed employer, and we recruit purely on the basis of skills and experience. 

Who we are and what we do? 

We help our customers deliver products to the world which have a profound impact on people’s lives. 
From ultrasound units and 3D printing to network security applications and in-flight Wi-Fi, we help create products that build a better world.
We’re a global team of experts who partner with our customers to bring their products to life through inspired innovation and world-class customer service.

Whether you’re looking to start, change, or advance your career find your path at Plexus and leave your mark on the world with us.

We are seeking a highly motivated and experienced Operations Quality Manager to lead and champion our quality initiatives. Reporting to the UK Quality Manager, you’ll be responsible for developing, implementing, and maintaining a robust Quality Management System (QMS) that drives continuous improvement, enhances customer satisfaction, and ensures product and process excellence. This role will be pivotal in embedding a culture of quality throughout the organization and ensuring our products and services meet the highest standards.

Your Impact:

• Spearhead quality initiatives and inspire your team to achieve new levels of performance in delivering top-tier products.

• Develop and empower a team of Quality leaders, equipping them to proactively address customer feedback and drive impactful CAPA resolutions against key quality metrics.

• Define and champion the technical quality roadmap, collaborating with regional teams to implement improvements that directly impact key operational metrics.

• Orchestrate operational product and process enhancements through the strategic application of continuous improvement methodologies.

• Model and cultivate the Plexus Core Values within your team, fostering a culture of growth through targeted development and impactful coaching.

What You'll Bring:

• A strong track record with a Bachelor’s degree and progressive experience in quality management or leadership within a manufacturing environment.

• Proven success navigating the complexities of a highly regulated industry (Aerospace, Defence, Space, Medical, Nuclear etc.).

• A deep understanding and practical application of key QMS standards and regulations such as ISO 9001, AS9100, ISO 13485, 21 CFR Part 820.

• A solid grasp of applicable industry standards (IPC, J-STD, APQP etc.).

• Demonstrated ability to assess, develop, and mentor quality professionals.

• Familiarity with Lean and Six Sigma principles and tools.

• Exceptional communication, presentation, and cross-functional team-building skills.

• A proven ability to lead effectively and manage multiple priorities in a fast-paced environment.

Why you will love it? 

At Plexus, we’re at our best when opportunities are met with passion, open communication, and teamwork. Our employees work alongside a global team of experts who engage in projects that span a variety of industries – helping our customers in creating the products that build a better world. 

At Plexus, you will find:

• A workplace centered on collaboration and integrity

• Supportive leadership teams that value work-life balance through a flexible work environment

• An inclusive environment that values diverse backgrounds, experiences, and expertise

• Flexible career paths across a variety of disciplines

• Innovative design solutions and state-of-the-art technology that improves lives

• Through our commitment to local community involvement we encourage our employees to participate in outreach activities with charities, local Schools, Universities, and Colleges and to promote careers in the STEM fields

Additionally, when you join, we want you to enjoy what you do and be rewarded for your contribution, so we have a range of attractive benefits on offer:

• Bespoke development plan

• Online learning and formal development programs

• Full-time, permanent employment contract

• Enhanced pension contributions

• 33 days of annual leave (inclusive of public holidays) 

• Paid family leave

• Private medical insurance

• Group income protection insurance

• Employee Assistance Program (EAP)

• Electric Vehicle Salary Sacrifice Scheme 

• Cycle to work scheme

• Volunteer time off

• Flexible Hybrid Working Available (role dependent)

• Life assurance

• Occupational health

• Vision care discounts

• Discount schemes 

• Company sick pay scheme 

• Onsite gym/ discounted gym 

Application Process

We don’t look for culture fit, but culture add. We value all the perspectives our team brings to the table, and we want to hear from YOU. We encourage people from all backgrounds to apply to our positions, and will look at candidates holistically, balancing work, education and additional experiences.