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MarketAxess

Senior Open Trading Specialist

Posted Yesterday
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Hybrid
London, England
Senior level
Hybrid
London, England
Senior level
The Senior Open Trading Specialist supports trade facilitation, client management, and issue resolution for MarketAxess Open Trading. Responsibilities include enhancing market liquidity, collaborating with teams on product promotion, and managing trading disputes.
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About Us 

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There. 

The Role

MarketAxess Open Trading creates a centralized, all-to-all corporate bond & emerging markets marketplace that helps to increase overall market liquidity by vastly expanding the number of potential trading counterparties. 

The Open Trading Desk offers day-to-day trade facilitation and provides specialist trade support and issue resolution to European Open Trading customers. Additionally, the Desk plays a key relationship management role and actively supports Client & Dealer sales teams in developing the business.

How You’ll Help Take Us There

  • Join the Open Trading (OT) desk, supporting trade facilitation across the MarketAxess platform
  • Collaborate with sales, product and marketing to promote the Open Trading business, becoming an product specialist across the associated OT protocols
  • Actively contribute to the growth of our dealer service - DealerAxess
  • Take ownership of resolving of trade issues and trade disputes, working closely with legal, compliance and settlement teams to ensure smooth running of the platform
  • Be accountable when choosing the appropriate process and escalation paths for difficult trading issues
  • Demonstrate competence with reporting tools to monitor trading activity and present to management on a regular basis
  • Seek out new sources of market liquidity and analyze opportunities to help innovate new products, protocols and strategies
  • Work closely with the Trade Facilitation teams in London, APAC and NY to ensure seamless client/dealer coverage across time zones

What We’re Looking For

  • 5+ years of experience, ideally working on a sales/trading/broking desk in the fixed income markets
  • Strong verbal and written communication skills and strong interpersonal skills
  • Candidates should have a focused work ethic and be operate with a high degree of diligence
  • A strong team ethic is critical. Personal gravitas and accountability
  • An engaging persona and ability to deal with stressful situations in fast moving markets
  • A proactive mindset to sourcing new business from our clients and dealers

What You Can Expect from Us 

  • Central Location: based at our city offices near St Paul's.  
  • Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines 
  • Paid Time Off: 25 days annual leave entitlement plus 2 charity days
  • Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service 
  • Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan
  • Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences 

Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Open Trading work in the office 4 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.

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