Senior Project Manager

Essential Functions:

• Actively plan, organize, and align resources, both internal and external, in a cost-effective manner to win and execute against the project schedule.
• Maintain and develop effective relationship with customers both pre- and post-sale. 
• Develop project schedules and track project progress against milestones while ensuring timely communications to internal and external stakeholders on project status.
• Create complete and identify project scope documentation. Communicate scope changes to all key stakeholders and own regular escalation and conflict situations. Present pre-defined commercial strategies with all involved parties to negotiate resolution and identify up-selling opportunities. Verify project completion and demonstrate pro-active customer acceptance, via all providers to the project.
• Manage all project documentation through the lifecycle including providing all details on documentation to either the service team or customer to set them up for success.

Knowledge, Skills, and Abilities:

• Strong experience with Project management processes and PMI standards

• Possesses advanced written and verbal communication skills and someone who exhibits strong customer relationship maintenance skills with the ability to influence, through facts and fast action.
• Strong knowledge and understanding of appropriate industry segment and automation technology including the knowledge of design for the manufacturability, assembly, test and manufacturing test development on industrial, electro-mechanical products
• Strong interpersonal skills with the ability to motivate, collaborate, and influence both internal and external stakeholders to achieve project objectives.
• Possesses advanced time management and organizational skills to manage multiple projects with quality and efficiently in a dynamic, fact-based fast paced environment.
• Strong understanding of complicated data analysis theory, project cost estimation, and profitability analysis.
• Capable of planning complex schedules by breaking down tasks in efforts to avoid scope creep.
• Strong decision making and problem-solving skills with the ability to sort through competing priorities, anticipate and manage risks, an develop effective mitigation actions to produce effective solutions in unexpected situations
• Strong understanding of business process, order proceeding and solid project-finance knowledge.
• Ability to handle difficult customer situations and has the proper discernment to escalate when necessary. Likely to receive escalation issues from less experience personal.
• Experienced using Project Management tools such as Microsoft Projects
• Ability to rapidly learn new technology and understand new markets

Minimum Education and Work Experience Required:

• BA degree in a technical discipline(preferred) or relevant equivalent professional experience

• Typically requires a minimum of 5+ years’ experience as a project manager within the service high-tech industry or for projects in a related field
• Ability to be on-call and respond to customer emergencies. Availability to work evening and weekend hours or varying work patterns depending on project needs.
• Ability to travel between 20-50% of the time. Travel will vary depending on region, time of year, and customer needs.
• Must possess English language proficiency as a minimum for the role.